Have been locked out of my Account (Free)
Have asked for a password rest more than 10 times. No password reset Email
Have used the application "I forgot my password". No password reset Email
Have used Edge "I forgot my password" . No password reset Email
Have used IE11 "I forgot my password". No password reset Email
Have used Chrome "I forgot my password". No password reset Email
Have used another PC. No password reset Email
Have sent a ticket to Support Ticket ID: 2950502 on 23/01/2017 Automated reply. No password reset Email
Asked again 02/02/2017 Automated reply. No password reset Email
What do I have to do to get my account unlocked.