Red Exclaimation and Cannot Login Server Does Not Respond

I use Team Viewer on a commercial licence. The service complains about a proxy on start up and client comes up with the red exclaimation mark.

On logging in I get server does not respond. I have tried on various routers and networks and it is the same on all. My work colleague also has the same issues.

These connections all worked up to a couple of weeks ago what has changed and how do I resolve ?

Thanks in advance.


  • JoshP
    JoshP Posts: 893 Senior Moderator

    Hello @ColinJones2705,

    Thank you for your post.

    For this, as a licensed user, we will need to dive deeper in to the issue.

    I would request that you give our team a call; please ensure you have the licensing information in hand.


    Josh P.

    Senior Community Moderator