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Windows are not rendering for certain programs on remote computer

I constantly use teamviewer to monitor remote accounts and clients.  I provide the PC and the network environment its in at all locations.  Every 5th or 6th installation I find that a few apps will only open as white blank screens veiwable perfectly fine on site but even on the local network they show up as blank white windows.  They are minimizable and they will close just no data renders.  A few that come to mind are Sonos, Chrome and Mozilla.  I do not want to have my lids open and the screens lit up constantly at remote locations and client homes so that is not an option.  What is a real solution.



  • Julia
    Julia Posts: 292 Staff

    Hi travisbenelli3,

    Is there a monitor attached on the remote machine?

    For Firefox, please disable the hardware acceleration in the Firefox options and see if this helps.


    Senior Support Engineer - 2nd level Support
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