HI @Ahmedsaid50
Are you on a Windows server?
I recommend to activate multi user support and add a permanent password for each user/TeamViewer ID.
I hope this helps.
All the best, Esther
Join us at FastForward on Oct 14 and make this the last time you fix it.
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.