I have a Teamviewer business account with one license that I use to provide support to clients. I have a friend that has been using a free account to access her home Pc from work. She has had it before and just ran into a problem.
On her home Pc, it's setup with her PC and an account. She logs into Teamvierwer and always conencts to her PC. Today she calls and says she cannot conenct. I checked and she was on version 11, so I upgraded her at both ends to version 13.
Now, how do I setup the home PC so her password does not change and she can always connect to it?
She is on Windows 7 at home and Mac at work.
Thanks for your help!
