"Computers and Contacts"...unable to sign in

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dktcluff
dktcluff Posts: 2
in General questions

When I go to "Computers and Contacts" the screen has my E-mail filled in but if I try to click on Password it does nothing.  I can't enter a password and "Sign In" is grayed out.

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  • Scotty
    Scotty Posts: 493 Staff member 🤠
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    Hi  dktcluff,

    This normally means you are offline or the software cannot connect to the internet.

    Is it displaying TeamViewer ID?
    Does it display "Ready to connect"?

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
  • BlueSoccer
    BlueSoccer Posts: 1
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    Ready to connect: yes

    Displaying teamviewer ID: no

  • dktcluff
    dktcluff Posts: 2
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    This was on a fresh Ubuntu install. I was having issues with other programs so I wiped the drive and started over. Teamviewer is working fine now.
    It was displaying the id and ready to connect.
  • adiquet
    adiquet Posts: 1
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    Mine has my ID and it is ready to connect and I still have the same issues - The Comptuers & Contacts area does not allow me to enter a password or allow me to edit my email addrress. 

    I am using 18.04.1 Ubuntu

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