How do i change back to the previous version of teamviewer after the latest update iOS?

MaurizioMonti Posts: 1
edited May 2023 in General questions

Hi all, i’ve A license for version 12. My iPad app now was upgraded to version 13 and my license in not valid anymore. How can I go back to rel. 12?



  • AlanW1
    AlanW1 Posts: 157 [Former Staff]

    Hi MaurizioMonti

    You do not need to go back to version 13. You should be able to use V13 on iOS even you hold v12 license. It should be a bug and please contact us for support.

    We are sorry for this.


  • D_Dale
    D_Dale Posts: 3 ✭✭

    Well that is a JOKE....
    Contact Support!!

    I have had a syupport ticket for 10 days now, no one replies.

    Kinda the same problem, have a Business licsense for 12 and get the "Play Fair" warning all the time with the Android app and using the Web browser remote to computers that have Ver 12 software on them!!