Cannot log in to Mac; missing login prompt

dioshy

Everytime that I connect to my Mac computer, I never get the Mac login prompt on my remote device. On the Mac itself, I see the blured background, but cannot see a thing there either. This was not like that a month or so ago... I have not changed any setting on the app, nor on the security of my Mac, so I am totally clueless. Anyone else with this same issue?

Bill_H

It sounds like a problem many other Mac users are having, due to a serious bug in version 13.2 known to TeamViewer for weeks. If you can, revert to version 12 of TeamViewer on all computers (because you cannot access a remote computer running version 13 from a computer running version 12), and be sure to turn off automatic updates.