Unauthorized Access - Warning to ALL TeamViewer Users
I had an unauthorized connection several weeks ago which immediately prompted me to take actions to further secure my login and connections. Being as it may, I went ahead and forwarded the intrusion information (ID and IP address of intruder as well as log file) on to the privacy department and here's where there are real problems.
I fully understand that there are additional security measures available that can be turned on, that's great. But the response from TeamViewer's privacy department is far from acceptable. The "canned" response is simply to turn on and use the additional features of Teamviewer AND they will NOT be doing anything internally regarding the matter. So, let's make this perfectly clear...TeamViewer DOES NOT and WILL NOT do anything on their servers to provide any additional safeguards for it's users when an unauthorized connection is made.
The most basic and immediate action should be to blacklist the IP address of the unauthorized user at a minimum...at least do that, right? Nope, nothing will be done. Seems quite silly to have a privacy department that doesn't really do anything to help with your privacy.
So, fair warning to anyone who is using TeamViewer. If you have an unauthorized connection made, don't bother sending the information to TeamViewer. Just uninstall, delete your TeamViewer folder and reinstall if you still want to use this product. At least at the point you'll have a new ID. Then you can take the additional time to setup 2 step authentication and use a white list as instructed in the "canned" response.
Good luck to all.