teamviewer.com link icon
or
Ask The Community

Unable to establish connection with 1 of 2 online remote clients

Hello and good afternoon, 

 

I've been using TeamViewer for the last 2 months on a daily basis to access 2 of my computers remotely, and have had 0 issues as of yesterday.  Please note, I have up to date versions of TeamViewer 13 installed on both remote clients, and the host client as well. 

 

The problem I'm having is when i login to the host client, it shows my list of computers under "My Computers'.  The status of each remote client are both "online", however I'm only able to establish a remote connection to 1 of the 2 computers.  

The server i'm attempting to remotely access has files on it that I need to pull for work purposes, however when connecting to the client using password - it hangs at the "connecting..." promt, and then the promt disapears with out any indication of failure to connect, or error.  I do have logs I can pull from the Host client, and also I've tried to connect through the #1 remote client to the #2 remote client as well, logs are also available from that client.  

 

Everything was working fine up until today when I tried to connect to my #2 remote client. 

 

Any help would be greatly appreciated. 

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!