I tried to add my upgraded Pc ( new mainboard + cpu ) to TV account, but it doesn't do anything.
The 3 current devices just stay in the list, i removed them even from the "devices" overall list in management console, but still these 3 dont get deleted in account/profile tab.
So short said i can't add my new "device" and use TV anymore to help a client out atm, hurray...
Error : "no license move left" is what i get mostly.
U get redirected in circles each time : login account -> get the error u need to replace an existing device because of limit reached -> then u get into online account -> u can't replace or delete anything in "Account" / "Profile" / "License"
I picked up in some topics here that it's probably about a "maximum of devices" u can add to your account.
Well, we just had a broken Pc and another one ( at home here ) wich is recently upgraded, so in fact we still use the same amount of "devices" where we pay for monthly, but isn't it a bit ironic that we can't replace/upgrade our own "10" devices when u pay for 10 devices ?
I think this is something the TV team should be taken into account on future updates, it has no sense and costs people ( like me atm ) alot of time running in circles.
Pretty bad to be honest for such an expensive software, i have a client atm wich is waiting for hours to get help ( can't go to our depot atm for the other acces Pc ).
In circumstances like this it is pretty frustrating atm, iI hope to get a descent solution , otherwise we will suspend our monthly contract and will look for an alternative.
I reckon i'm not the only one with this problem ?
If anyone has the same problem or knows a solution, much appreciated 