Auto-reconnect after a remote reboot no longer works?

ctrl-alt-mat
ctrl-alt-mat Posts: 4
edited May 2023 in General questions

Hi all, I'm a registered user running the latest full version V13 on my end and my remote clients are using the QS version. It seems that whenever I initiate a remote reboot of a machine I can no longer auto-connect back to that machine, the remote user needs to authorise the connection again and it's a pain. Previoulsly, if I initiated a remote reboot of a computer I was automatically connected back to it after hitting the "Reconnect" button. As anything changed? Am I doing something wrong/diffferent than before?

Thank you all for your time and support,

Mathieu

Comments

  • makarmia
    makarmia Posts: 2

    In my setup (teamviwer teamviewer 15.6.7 on two Ubuntu 18 machines) the remote reboot option in Actions is grayed out. I am looking for solution for some time now. I can restart the remote, but not reconnect to it. I have to physically access the remote after each reboot.  Help will be much appreciated.

  • dannytew
    dannytew Posts: 1

    I have the same issue:

    Hi all, I'm a registered user running the latest full version V13 on my end and my remote clients are using the QS version. It seems that whenever I initiate a remote reboot of a machine I can no longer auto-connect back to that machine, the remote user needs to authorise the connection again and it's a pain. Previoulsly, if I initiated a remote reboot of a computer I was automatically connected back to it after hitting the "Reconnect" button. As anything changed? Am I doing something wrong/diffferent than before?

    Thank you all for your time and support,