No ID - No Password shown

Hello,

i got a problem and i can't manage to fix it.

If i start TeamViewer there is no ID or Password shown. If i start TeamViewer "as administator" it's the same problem.

I tried it with Version 12, Version 13 and even with the new 14 beta.

There is no Error message or anything else. Rebooting the PC or reinstall TeamViewer is not working.

This computer has three User Accounts, TeamViewer is running without any problem with the other User Accounts, just not on mine.

Does anyone have an idea or had the same problem?

I can't find a topic like this in this forum.

Thanks already & Greetings

Find more posts tagged with

Accepted answers

JeanK

Hello TimTop,

Thank you for your message.

I recommend you to restart the TeamViewer service.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

All comments

JeanK

Hello TimTop,

Thank you for your message.

I recommend you to restart the TeamViewer service.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

pcexperq8

Thank you so much, your resolution has solved my problem.

Nickhoare95

I had this problem. It turned out to be my ISP blocking the teamviewer.com domain.
to check this browse, on your device, to the non secure website http://community.teamviewer.com . You will see a message about it. Any attempt to to to the secure https sites will return an ERR_SSL... message of some kind.

Rialb

Windows 10 64 V1903 - same issues - found by disabling the TeamViewer Service then it now works as expected EXCEPT, of course, the lack of the service will prevent remote access if Team Viewer application is not running in the session!

id0020

I have the same issue with the mac. Checked every single article, none of them have a soultion for a mac, let me know when you find out please

mohamedrashidy

What to do with apple Mac book or imac

joseamiguinho

i m running W7 Pro 64

already close and start the serviçe, the result is the same

johnvella123

i am also facing this issue sometime when i talk to my partner regarding our site issue buoncompleanno

TimTop

Thank you very much! That was perfect!

harrison123

i am also facing this issue last night when i talk with my client about patatealforno.com

harrison123

i am also facing this when i solved issue of my client website

Susan1

I restarted the TeamViewer app and still cannot get an ID & Password. I need help as soon as possible. Thank you!

AF_TX

Our vendor uses TeamViewer to solve support issues. They can't figure out why TeamViewer isn't working for our computer and can't solve the purchased item issue (ribbon printer and software) as we need to figure out why TeamViewer is no longer working on our computers.

No Password No ID

Access to password management not available as remote user. Norton allowed. Cache Cleared. Printspool Cleared. All previous executable files have been removed from system. Thinking that if we started fresh the answer might be different -). We are downloading directly from vendor site, accept EULA, run executable file and Bam! No Password No ID.

Checked services.msc and TeamViewer is not there. What Next?? Thanks

#NoPassword

#NoID

andrewtb601

I have the same issues as others after updating to the lates teamviewer. No Id, no password shown. Will not allow me to log in. I tried the fix listed it did not work.

freesia

any luck I am on a MAC too?

JohnBloom

No ID, No Password. (Also the logon to Teamviewer screen won't let me enter a password).

Reboot didn't fix it.

FYI, this is on a Windows XP machine.

JRPsupport

If one has no other remote access system this is a real problem.

Because of course TeamViewer is for Remote Access, to Desktops, Servers, etc ... and when this flaw happens it's a critical error.

It's been like this for a few years now across TeamViewer versions :-(

We need a self-check, reinstall, fix-monitor built into TeamViewer itself to patch this long-known issue, please.

Warren_W

As of 11:50 AM EST, I'm back! Woot. Work was asking me all sorts of questions

shway

If you're here, also check the bottom left content of this page, you might see a degraded performance popup, which I assume means it's something on the TeamViewer server's end.

Warren_W

My TeamViewer says "Not ready. Please check your connection" in the lower left side corner. I cannot login but other websites work fine. First time TeamViewer has not worked for me in 9 years.

StephanieHCologne

Hey, I'm trying to log into Teamviewer but it wouldn#t even let me press the log in button. deleted and reinstalled several times already. HELP.