Cannot change login password

Teamviewer stated denying login though I did not change my password.

When I try the "Forgot Password" function, I did not get an email to reset my password. Have chacked my spam folders. Can you please check what happened to my account with username [email removed by moderator]

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Sanjeevnuts

OK I was able to reset password but my contacts are still missing. Can you please look.

sanjeevdot

Hi, It's the same person who posted above.

My above account got deleted again. I had to create this new login topost here.

What's going on? Please respond.

Sanjeevnuts

This is weird. I had to create a login for this forum and I created one with the same ID [email removed by moderator]

It appears this created a new account with this ID ([email removed by moderator]) in Teamviewer app also. All my previous contacts are gone.

This means somehow my original account [email removed by moderator] had got deleted. Is there any way that can be restored?