Teamviewer 14 Beta 14.0.8346 not ready. Please check your connection

hamzamaal
hamzamaal Posts: 7
edited May 2023 in General questions

Something weird is going on. I had TV 13 installed and working fine. I installed TV 14 beta, now getting the error no connection.

 

I uninstalled TV 14 and reinstalled TV 13, and the connection works fine after re-install.

However I have installed TV 14 on my remote home system and will need to re install it there in order to connect as my laptop version is below the TV 14 Beta.

I am away for the next week and need to connect to this remote machine and cant reinstall TV 13 on windows without uninstalling  first (Tried via my Android phone and could connect on the same wifi connection) which means I cannot access this machine.

The remote machine is windows and my laptop is Mac OS Mojave.

Please help

Tagged:

Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello hamzamaal,

     

    Thank you for your message.

    I recommend you to restart the TeamViewer service.

    -Execute "run", type "services.msc" and press OK

    -Now find TeamViewer, and restart it by doing a right click.

    Then, restart the TeamViewer application. It should work again.

    I hope this could help. If not, do not hesitate to contact us again.

    Best regards

    Jean Kinzler

    Community Manager

  • hamzamaal
    hamzamaal Posts: 7

    I am on Mac OS not windows. I have alredy check my /etc/hosts file, cleaned out and flushed my dns cache, and restarted the machine, but no luck.

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

     Hello again,

    Please delete the plist file of TeamViewer on your system. 

    You will find this file under: 
    Finder | Home directory | Library | Preferences. Here, delete all plist entries of TeamViewer. 

    Please also remove all entries starting with "com.TeamViewer" from
    <home>\users\USERNAME\Libary\Preferences\

    Then, install TeamViewer again.

    Let me know if this could help.

    Cheers

    Jean

    Community Manager

  • hamzamaal
    hamzamaal Posts: 7

    Hi Jean

    I have remove the following files found in the directory you mentioned and resintalled TV 14. Still giving the same issue.

    Below is the log 

     

    2018/10/25 14:50:04.649 2946 **Please do not post TeamViewer IDs** G501 registerSessionSwitchHandler (NSWorkspaceSession)
    2018/10/25 14:50:04.649 2946 **Please do not post TeamViewer IDs** G501 InterProcessBase::SecureNetwork created
    2018/10/25 14:50:04.649 2946 **Please do not post TeamViewer IDs** G501 AutoLogin::Login: enabled: 1
    2018/10/25 14:50:04.649 2946 **Please do not post TeamViewer IDs** G501 AccountLoginStateMachine::Reset
    2018/10/25 14:50:04.649 2946 **Please do not post TeamViewer IDs** G501 SetUserLoggedIn(0x6000021f5030): changed to: 1
    2018/10/25 14:50:04.649 2946 **Please do not post TeamViewer IDs** G501 VoIP: VoIPCentral: Constructor
    2018/10/25 14:50:04.649 2946 **Please do not post TeamViewer IDs** G501! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
    2018/10/25 14:50:04.650 2946 **Please do not post TeamViewer IDs** G501 InitializeRemoteAccessAPI
    2018/10/25 14:50:04.652 2946 **Please do not post TeamViewer IDs** G501 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25 14:50:04.659 2946 **Please do not post TeamViewer IDs** G501!! AdminFileOSX::CreateFileWithRootPermissions: Could not create admin file parent path (error: You don’t have permission to save the file “TeamViewer” in the folder “Application Support”.).
    2018/10/25 14:50:04.659 2946 **Please do not post TeamViewer IDs** G501! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
    Start: 2018/10/25 14:50:04.664 (SAST)
    Version: 14.0.8346 Beta
    ID: **Please do not post TeamViewer IDs**
    Loglevel: Info (100)
    License: 10000
    Server: master8.teamviewer.com
    IC: -**Please do not post TeamViewer IDs**
    CPU: Intel(R) Core(TM) i7-4770HQ CPU @ 2.20GHz
    CPU extensions: e9
    OS: OSX10.14i (64-bit)
    IP: 192.168.254.152
    MID: o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006
    MIDv: 1
    Proxy-Settings: Type=0 IP=10.100.8.153:9494 User=
    WebKit: Safari=14606.1.36.1.9 WebKit.framework=14606.1.36.1.9
    AppPath: /Applications/TeamViewer.app
    UID: 501
    2018/10/25 14:50:04.667 2946 **Please do not post TeamViewer IDs** G501 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
    2018/10/25 14:50:04.667 2946 **Please do not post TeamViewer IDs**99776 G501 RemoteSettingsStore: Cleanup all policies.
    2018/10/25 14:50:04.668 2946 **Please do not post TeamViewer IDs** G501 RemoteSettingsStoreListener: Establish connection.
    2018/10/25 14:50:04.668 2946 **Please do not post TeamViewer IDs**99776 G501 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_TVClientSetting_Policy empty
    2018/10/25 14:50:04.668 2946 **Please do not post TeamViewer IDs**99776 G501 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
    2018/10/25 14:50:04.668 2946 **Please do not post TeamViewer IDs** G501 Using IPC-Port 12539
    2018/10/25 14:50:04.670 2946 **Please do not post TeamViewer IDs** G501 Starting intra process connection
    2018/10/25 14:50:04.670 2946 **Please do not post TeamViewer IDs**34016 G501 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25 14:50:04.670 2946 **Please do not post TeamViewer IDs**72928 G501 TeamViewer is going online!
    2018/10/25 14:50:04.670 2946 **Please do not post TeamViewer IDs**60864 G501 CKeepAliveClientClient::DoReconnectInternal: doing nothing, state = 0
    2018/10/25 14:50:04.671 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:04.671 2946 **Please do not post TeamViewer IDs**07168 G501 Activating Router carrier
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**60864 G501 SettingsIPCReception receive a SYNCHRONISE Settings command : UserSettings
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**16896 G501 Received Control_InitIPC_Response processtype=1
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**16896 G501 Received Control_InitIPC_Response runningProcesses=3
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**16896 G501 Control_InitIPC_Response: all processes 3 completely initialized
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**34016 G501 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25 14:50:04.681 2946 **Please do not post TeamViewer IDs** G501 Display found: Color LCD (1920x1200) main: 1 / openGL: 0 / active: 1 / sleep: 0 / builtin: 1 / HiDPI: 1 / displayID: 69733248
    2018/10/25 14:50:04.683 2946 **Please do not post TeamViewer IDs** G501 Display found: LEN T2254pC (1680x1050) main: 0 / openGL: 0 / active: 1 / sleep: 0 / builtin: 0 / HiDPI: 0 / displayID: **Please do not post TeamViewer IDs**
    2018/10/25 14:50:04.684 2946 **Please do not post TeamViewer IDs** G501!! DecryptByteArray exception: StoredDataCipherAES: Invalid Ciphertext, error: "StreamTransformationFilter: invalid PKCS #7 block padding found"
    2018/10/25 14:50:04.684 2946 **Please do not post TeamViewer IDs** G501!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded
    2018/10/25 14:50:04.688 2946 **Please do not post TeamViewer IDs** G501 ManagerHolderStateMachine: Switching from None to NotReady
    2018/10/25 14:50:04.688 2946 **Please do not post TeamViewer IDs**70592 G501 ChatManager::ChatManager: created
    2018/10/25 14:50:04.688 2946 **Please do not post TeamViewer IDs**70592 G501 ChatManager::Factory: ChatManager created
    2018/10/25 14:50:04.688 2946 **Please do not post TeamViewer IDs**70592 G501 IncomingBetterChatCommandHandler::IncomingBetterChatCommandHandler: created
    2018/10/25 14:50:04.689 2946 **Please do not post TeamViewer IDs**70592 G501 IncomingCommandRegistration::Start: registering for ready state properties
    2018/10/25 14:50:04.694 2946 **Please do not post TeamViewer IDs** G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.694 2946 **Please do not post TeamViewer IDs** G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.694 2946 **Please do not post TeamViewer IDs** G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.695 2946 **Please do not post TeamViewer IDs** G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.729 2946 **Please do not post TeamViewer IDs** G501!!!CMessageLayer::AcquireMessageFromMaster: no TeamViewer ID
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router3.teamviewer.com successful
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 NetWatchdog: Internet is now connected
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router3.teamviewer.com initialized
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 188.172.198.134), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 1
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 1 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:05.048 2946 **Please do not post TeamViewer IDs**43744 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**80320 G501!! CTcpConnectionBase[1]::HandleReadError(): Error occured. ClientID: 0 IP: 188.172.198.134 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**70592 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router3.teamviewer.com ended
    2018/10/25 14:50:06.051 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:06.052 2946 **Please do not post TeamViewer IDs**07168 G501 Activating Router carrier
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router5.teamviewer.com successful
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router5.teamviewer.com initialized
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 178.255.155.165), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 2
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 2 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:06.768 2946 **Please do not post TeamViewer IDs**60864 G501!! CTcpConnectionBase[2]::HandleReadError(): Error occured. ClientID: 0 IP: 178.255.155.165 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router5.teamviewer.com ended
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**80320 G501!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25 14:50:07.775 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:07.775 2946 **Please do not post TeamViewer IDs**70592 G501 Activating Router carrier
    2018/10/25 14:50:08.559 2946 **Please do not post TeamViewer IDs**16896 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router15.teamviewer.com successful
    2018/10/25 14:50:08.559 2946 **Please do not post TeamViewer IDs**16896 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router15.teamviewer.com initialized
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 217.146.21.135), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 3
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 3 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501!! CTcpConnectionBase[3]::HandleReadError(): Error occured. ClientID: 0 IP: 217.146.21.135 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router15.teamviewer.com ended
    2018/10/25 14:50:09.563 2946 **Please do not post TeamViewer IDs**34016 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:09.563 2946 **Please do not post TeamViewer IDs**34016 G501 Activating Router carrier
    2018/10/25 14:50:09.956 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router13.teamviewer.com successful
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router13.teamviewer.com initialized
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 213.227.185.132), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 4
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 4 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**34016 G501!! CTcpConnectionBase[4]::HandleReadError(): Error occured. ClientID: 0 IP: 213.227.185.132 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**34016 G501! CTcpConnectionBase[4]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**34016 G501 TcpCarrierBase[4]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501 Carrier[4]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (1089 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:09.959 2946 **Please do not post TeamViewer IDs**70592 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:09.959 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:09.959 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router13.teamviewer.com ended
    2018/10/25 14:50:10.964 2946 **Please do not post TeamViewer IDs**80320 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:10.965 2946 **Please do not post TeamViewer IDs**80320 G501 Activating Router carrier
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**34016 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router14.teamviewer.com successful
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**34016 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**34016 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router14.teamviewer.com initialized
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**34016 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.246.102), SendQueue 2 (2130 Bytes), SendIndex 0, AckIndex 1, RemoteSessionID 5
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**34016 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 2 (2130 Bytes), RemoteSession 5 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**34016 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**07168 G501!! CTcpConnectionBase[5]::HandleReadError(): Error occured. ClientID: 0 IP: 37.252.246.102 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**43744 G501!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router14.teamviewer.com ended
    2018/10/25 14:50:13.346 2946 **Please do not post TeamViewer IDs**97440 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:13.347 2946 **Please do not post TeamViewer IDs**97440 G501 Activating Router carrier
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router9.teamviewer.com successful
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router9.teamviewer.com initialized
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 188.172.254.136), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 6
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 6 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**80320 G501!! CTcpConnectionBase[6]::HandleReadError(): Error occured. ClientID: 0 IP: 188.172.254.136 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**80320 G501! CTcpConnectionBase[6]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 TcpCarrierBase[6]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 Carrier[6]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (1089 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**07168 G501!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router9.teamviewer.com ended
    2018/10/25 14:50:14.742 2946 **Please do not post TeamViewer IDs**16896 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:14.742 2946 **Please do not post TeamViewer IDs**16896 G501 Activating Router carrier
    2018/10/25 14:50:15.101 2946 **Please do not post TeamViewer IDs**70592 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router1.teamviewer.com successful
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router1.teamviewer.com initialized
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.231.134), SendQueue 2 (2130 Bytes), SendIndex 0, AckIndex 1, RemoteSessionID 7
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 2 (2130 Bytes), RemoteSession 7 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**07168 G501!! CTcpConnectionBase[7]::HandleReadError(): Error occured. ClientID: 0 IP: 37.252.231.134 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**07168 G501! CTcpConnectionBase[7]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 TcpCarrierBase[7]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 Carrier[7]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (2154 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:15.104 2946 **Please do not post TeamViewer IDs**70592 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:15.104 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:15.104 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router1.teamviewer.com ended
    2018/10/25 14:50:16.107 2946 **Please do not post TeamViewer IDs**80320 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:16.108 2946 **Please do not post TeamViewer IDs**80320 G501 Activating Router carrier

  • hamzamaal
    hamzamaal Posts: 7

    Hi Jean

     

    I have remove the following files

    rm com.teamviewer.TeamViewer.plist com.teamviewer.teamviewer.preferences.Machine.plist com.teamviewer.teamviewer.preferences.plist 

    and reinstalled TV14 and restarted machine, still the same issue:

    Here is the log:

     

    2018/10/25 14:50:04.649 2946 MYID G501 registerSessionSwitchHandler (NSWorkspaceSession)
    2018/10/25 14:50:04.649 2946 MYID G501 InterProcessBase::SecureNetwork created
    2018/10/25 14:50:04.649 2946 MYID G501 AutoLogin::Login: enabled: 1
    2018/10/25 14:50:04.649 2946 MYID G501 AccountLoginStateMachine::Reset
    2018/10/25 14:50:04.649 2946 MYID G501 SetUserLoggedIn(0x6000021f5030): changed to: 1
    2018/10/25 14:50:04.649 2946 MYID G501 VoIP: VoIPCentral: Constructor
    2018/10/25 14:50:04.649 2946 MYID G501! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
    2018/10/25 14:50:04.650 2946 MYID G501 InitializeRemoteAccessAPI
    2018/10/25 14:50:04.652 2946 MYID G501 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25 14:50:04.659 2946 MYID G501!! AdminFileOSX::CreateFileWithRootPermissions: Could not create admin file parent path (error: You don’t have permission to save the file “TeamViewer” in the folder “Application Support”.).
    2018/10/25 14:50:04.659 2946 MYID G501! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
    Start: 2018/10/25 14:50:04.664 (SAST)
    Version: 14.0.8346 Beta
    ID: **Please do not post TeamViewer IDs**
    Loglevel: Info (100)
    License: 10000
    Server: master8.teamviewer.com
    IC: -**Please do not post TeamViewer IDs**
    CPU: Intel(R) Core(TM) i7-4770HQ CPU @ 2.20GHz
    CPU extensions: e9
    OS: OSX10.14i (64-bit)
    IP: 192.168.254.152
    MID: o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006
    MIDv: 1
    Proxy-Settings: Type=0 IP=10.100.8.153:9494 User=
    WebKit: Safari=14606.1.36.1.9 WebKit.framework=14606.1.36.1.9
    AppPath: /Applications/TeamViewer.app
    UID: 501
    2018/10/25 14:50:04.667 2946 MYID G501 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
    2018/10/25 14:50:04.667 2946 **Please do not post TeamViewer IDs**99776 G501 RemoteSettingsStore: Cleanup all policies.
    2018/10/25 14:50:04.668 2946 MYID G501 RemoteSettingsStoreListener: Establish connection.
    2018/10/25 14:50:04.668 2946 **Please do not post TeamViewer IDs**99776 G501 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_TVClientSetting_Policy empty
    2018/10/25 14:50:04.668 2946 **Please do not post TeamViewer IDs**99776 G501 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
    2018/10/25 14:50:04.668 2946 MYID G501 Using IPC-Port 12539
    2018/10/25 14:50:04.670 2946 MYID G501 Starting intra process connection
    2018/10/25 14:50:04.670 2946 TVID G501 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25 14:50:04.670 2946 TVID G501 TeamViewer is going online!
    2018/10/25 14:50:04.670 2946 **Please do not post TeamViewer IDs**60864 G501 CKeepAliveClientClient::DoReconnectInternal: doing nothing, state = 0
    2018/10/25 14:50:04.671 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:04.671 2946 **Please do not post TeamViewer IDs**07168 G501 Activating Router carrier
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**60864 G501 SettingsIPCReception receive a SYNCHRONISE Settings command : UserSettings
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**16896 G501 Received Control_InitIPC_Response processtype=1
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**16896 G501 Received Control_InitIPC_Response runningProcesses=3
    2018/10/25 14:50:04.673 2946 **Please do not post TeamViewer IDs**16896 G501 Control_InitIPC_Response: all processes 3 completely initialized
    2018/10/25 14:50:04.673 2946 TVID G501 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25 14:50:04.681 2946 MYID G501 Display found: Color LCD (1920x1200) main: 1 / openGL: 0 / active: 1 / sleep: 0 / builtin: 1 / HiDPI: 1 / displayID: 69733248
    2018/10/25 14:50:04.683 2946 MYID G501 Display found: LEN T2254pC (1680x1050) main: 0 / openGL: 0 / active: 1 / sleep: 0 / builtin: 0 / HiDPI: 0 / displayID: **Please do not post TeamViewer IDs**
    2018/10/25 14:50:04.684 2946 MYID G501!! DecryptByteArray exception: StoredDataCipherAES: Invalid Ciphertext, error: "StreamTransformationFilter: invalid PKCS #7 block padding found"
    2018/10/25 14:50:04.684 2946 MYID G501!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded
    2018/10/25 14:50:04.688 2946 MYID G501 ManagerHolderStateMachine: Switching from None to NotReady
    2018/10/25 14:50:04.688 2946 **Please do not post TeamViewer IDs**70592 G501 ChatManager::ChatManager: created
    2018/10/25 14:50:04.688 2946 **Please do not post TeamViewer IDs**70592 G501 ChatManager::Factory: ChatManager created
    2018/10/25 14:50:04.688 2946 **Please do not post TeamViewer IDs**70592 G501 IncomingBetterChatCommandHandler::IncomingBetterChatCommandHandler: created
    2018/10/25 14:50:04.689 2946 **Please do not post TeamViewer IDs**70592 G501 IncomingCommandRegistration::Start: registering for ready state properties
    2018/10/25 14:50:04.694 2946 MYID G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.694 2946 MYID G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.694 2946 MYID G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.695 2946 MYID G501 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25 14:50:04.729 2946 MYID G501!!!CMessageLayer::AcquireMessageFromMaster: no TeamViewer ID
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router3.teamviewer.com successful
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 NetWatchdog: Internet is now connected
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router3.teamviewer.com initialized
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 188.172.198.134), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 1
    2018/10/25 14:50:05.047 2946 **Please do not post TeamViewer IDs**43744 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 1 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:05.048 2946 **Please do not post TeamViewer IDs**43744 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**80320 G501!! CTcpConnectionBase[1]::HandleReadError(): Error occured. ClientID: 0 IP: 188.172.198.134 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**70592 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:05.049 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router3.teamviewer.com ended
    2018/10/25 14:50:06.051 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:06.052 2946 **Please do not post TeamViewer IDs**07168 G501 Activating Router carrier
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router5.teamviewer.com successful
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router5.teamviewer.com initialized
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 178.255.155.165), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 2
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 2 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:06.767 2946 **Please do not post TeamViewer IDs**07168 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:06.768 2946 **Please do not post TeamViewer IDs**60864 G501!! CTcpConnectionBase[2]::HandleReadError(): Error occured. ClientID: 0 IP: 178.255.155.165 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**60864 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router5.teamviewer.com ended
    2018/10/25 14:50:06.769 2946 **Please do not post TeamViewer IDs**80320 G501!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25 14:50:07.775 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:07.775 2946 **Please do not post TeamViewer IDs**70592 G501 Activating Router carrier
    2018/10/25 14:50:08.559 2946 **Please do not post TeamViewer IDs**16896 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router15.teamviewer.com successful
    2018/10/25 14:50:08.559 2946 **Please do not post TeamViewer IDs**16896 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router15.teamviewer.com initialized
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 217.146.21.135), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 3
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 3 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:08.560 2946 **Please do not post TeamViewer IDs**16896 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501!! CTcpConnectionBase[3]::HandleReadError(): Error occured. ClientID: 0 IP: 217.146.21.135 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:08.561 2946 **Please do not post TeamViewer IDs**07168 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router15.teamviewer.com ended
    2018/10/25 14:50:09.563 2946 TVID G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:09.563 2946 TVID G501 Activating Router carrier
    2018/10/25 14:50:09.956 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router13.teamviewer.com successful
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router13.teamviewer.com initialized
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 213.227.185.132), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 4
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 4 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:09.957 2946 **Please do not post TeamViewer IDs**43744 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:09.958 2946 TVID G501!! CTcpConnectionBase[4]::HandleReadError(): Error occured. ClientID: 0 IP: 213.227.185.132 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:09.958 2946 TVID G501! CTcpConnectionBase[4]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25 14:50:09.958 2946 TVID G501 TcpCarrierBase[4]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501 Carrier[4]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (1089 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:09.958 2946 **Please do not post TeamViewer IDs**70592 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:09.959 2946 **Please do not post TeamViewer IDs**70592 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:09.959 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:09.959 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router13.teamviewer.com ended
    2018/10/25 14:50:10.964 2946 **Please do not post TeamViewer IDs**80320 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:10.965 2946 **Please do not post TeamViewer IDs**80320 G501 Activating Router carrier
    2018/10/25 14:50:12.344 2946 TVID G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router14.teamviewer.com successful
    2018/10/25 14:50:12.344 2946 TVID G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:12.344 2946 TVID G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router14.teamviewer.com initialized
    2018/10/25 14:50:12.344 2946 TVID G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.246.102), SendQueue 2 (2130 Bytes), SendIndex 0, AckIndex 1, RemoteSessionID 5
    2018/10/25 14:50:12.344 2946 TVID G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 2 (2130 Bytes), RemoteSession 5 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:12.344 2946 TVID G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:12.344 2946 **Please do not post TeamViewer IDs**07168 G501!! CTcpConnectionBase[5]::HandleReadError(): Error occured. ClientID: 0 IP: 37.252.246.102 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**43744 G501!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:12.345 2946 **Please do not post TeamViewer IDs**07168 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router14.teamviewer.com ended
    2018/10/25 14:50:13.346 2946 **Please do not post TeamViewer IDs**97440 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:13.347 2946 **Please do not post TeamViewer IDs**97440 G501 Activating Router carrier
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router9.teamviewer.com successful
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router9.teamviewer.com initialized
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 188.172.254.136), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 6
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 6 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**80320 G501!! CTcpConnectionBase[6]::HandleReadError(): Error occured. ClientID: 0 IP: 188.172.254.136 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**80320 G501! CTcpConnectionBase[6]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25 14:50:13.736 2946 **Please do not post TeamViewer IDs**97440 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 TcpCarrierBase[6]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 Carrier[6]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (1089 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**07168 G501!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:13.737 2946 **Please do not post TeamViewer IDs**97440 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router9.teamviewer.com ended
    2018/10/25 14:50:14.742 2946 **Please do not post TeamViewer IDs**16896 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:14.742 2946 **Please do not post TeamViewer IDs**16896 G501 Activating Router carrier
    2018/10/25 14:50:15.101 2946 **Please do not post TeamViewer IDs**70592 G501 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router1.teamviewer.com successful
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router1.teamviewer.com initialized
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.231.134), SendQueue 2 (2130 Bytes), SendIndex 0, AckIndex 1, RemoteSessionID 7
    2018/10/25 14:50:15.102 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSession::SendCompleteQueue(): SendQueue: 2 (2130 Bytes), RemoteSession 7 (ClientID 0), Time: 0 ms
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**07168 G501!! CTcpConnectionBase[7]::HandleReadError(): Error occured. ClientID: 0 IP: 37.252.231.134 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**07168 G501! CTcpConnectionBase[7]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 TcpCarrierBase[7]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 Carrier[7]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (2154 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25 14:50:15.103 2946 **Please do not post TeamViewer IDs**70592 G501!! Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25 14:50:15.104 2946 **Please do not post TeamViewer IDs**70592 G501 TVRouterClock Schedule next request in 0 seconds
    2018/10/25 14:50:15.104 2946 **Please do not post TeamViewer IDs**70592 G501 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25 14:50:15.104 2946 **Please do not post TeamViewer IDs**70592 G501! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router1.teamviewer.com ended
    2018/10/25 14:50:16.107 2946 **Please do not post TeamViewer IDs**80320 G501 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25 14:50:16.108 2946 **Please do not post TeamViewer IDs**80320 G501 Activating Router carrier

  • hamzamaal
    hamzamaal Posts: 7

    Hi Jean

    I have removed the following files from the directory as directed and reinstalled TV but am still having the same problem, have even restarted the machine but no go

    rm com.teamviewer.TeamViewer.plist com.teamviewer.teamviewer.preferences.Machine.plist com.teamviewer.teamviewer.preferences.plist

    Here is the log with TV ids removed

    2018/10/25
    2018/10/25 14:50:04.649 registerSessionSwitchHandler (NSWorkspaceSession)
    2018/10/25
    2018/10/25 14:50:04.649 InterProcessBase::SecureNetwork created
    2018/10/25
    2018/10/25 14:50:04.649 AutoLogin::Login: enabled: 1
    2018/10/25
    2018/10/25 14:50:04.649 AccountLoginStateMachine::Reset
    2018/10/25
    2018/10/25 14:50:04.649 SetUserLoggedIn(0x6000021f5030): changed to: 1
    2018/10/25
    2018/10/25 14:50:04.649 VoIP: VoIPCentral: Constructor
    2018/10/25
    2018/10/25 14:50:04.649 AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
    2018/10/25
    2018/10/25 14:50:04.650 InitializeRemoteAccessAPI
    2018/10/25
    2018/10/25 14:50:04.652 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25
    2018/10/25 14:50:04.659 AdminFileOSX::CreateFileWithRootPermissions: Could not create admin file parent path (error: You don’t have permission to save the file “TeamViewer” in the folder “Application Support”.).
    2018/10/25
    2018/10/25 14:50:04.659 AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
    Start:
    Start: 2018/10/25
    2018/10/25
    2018/10/25 14:50:04.667 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
    2018/10/25
    2018/10/25 14:50:04.667 RemoteSettingsStore: Cleanup all policies.
    2018/10/25
    2018/10/25 14:50:04.668 RemoteSettingsStoreListener: Establish connection.
    2018/10/25
    2018/10/25 14:50:04.668 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_TVClientSetting_Policy empty
    2018/10/25
    2018/10/25 14:50:04.668 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
    2018/10/25
    2018/10/25 14:50:04.668 Using IPC-Port 12539
    2018/10/25
    2018/10/25 14:50:04.670 Starting intra process connection
    2018/10/25
    2018/10/25 14:50:04.670 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25
    2018/10/25 14:50:04.670 TeamViewer is going online!
    2018/10/25
    2018/10/25 14:50:04.670 CKeepAliveClientClient::DoReconnectInternal: doing nothing, state = 0
    2018/10/25
    2018/10/25 14:50:04.671 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:04.671 Activating Router carrier
    2018/10/25
    2018/10/25 14:50:04.673 SettingsIPCReception receive a SYNCHRONISE Settings command : UserSettings
    2018/10/25
    2018/10/25 14:50:04.673 Received Control_InitIPC_Response processtype=1
    2018/10/25
    2018/10/25 14:50:04.673 Received Control_InitIPC_Response runningProcesses=3
    2018/10/25
    2018/10/25 14:50:04.673 Control_InitIPC_Response: all processes 3 completely initialized
    2018/10/25
    2018/10/25 14:50:04.673 UpdateOnlineState alwaysOnline=1 modifiedOnline=1 otherProcess=0 restart=0
    2018/10/25
    2018/10/25 14:50:04.681 Display found: Color LCD (1920x1200) main: 1 / openGL: 0 / active: 1 / sleep: 0 / builtin: 1 / HiDPI: 1 / displayID: 69733248
    2018/10/25
    2018/10/25 14:50:04.683 Display found: LEN T2254pC (1680x1050) main: 0 / openGL: 0 / active: 1 / sleep: 0 / builtin: 0 / HiDPI: 0 / displayID: **Please do not post TeamViewer IDs**
    2018/10/25
    2018/10/25 14:50:04.684 DecryptByteArray exception: StoredDataCipherAES: Invalid Ciphertext, error: "StreamTransformationFilter: invalid PKCS #7 block padding found"
    2018/10/25
    2018/10/25 14:50:04.684 ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded
    2018/10/25
    2018/10/25 14:50:04.688 ManagerHolderStateMachine: Switching from None to NotReady
    2018/10/25
    2018/10/25 14:50:04.688 ChatManager::ChatManager: created
    2018/10/25
    2018/10/25 14:50:04.688 ChatManager::Factory: ChatManager created
    2018/10/25
    2018/10/25 14:50:04.688 IncomingBetterChatCommandHandler::IncomingBetterChatCommandHandler: created
    2018/10/25
    2018/10/25 14:50:04.689 IncomingCommandRegistration::Start: registering for ready state properties
    2018/10/25
    2018/10/25 14:50:04.694 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25
    2018/10/25 14:50:04.694 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25
    2018/10/25 14:50:04.694 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25
    2018/10/25 14:50:04.695 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
    2018/10/25
    2018/10/25 14:50:04.729 no TeamViewer ID
    2018/10/25
    2018/10/25 14:50:05.047 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router3.teamviewer.com successful
    2018/10/25
    2018/10/25 14:50:05.047 NetWatchdog: Internet is now connected
    2018/10/25
    2018/10/25 14:50:05.047 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:05.047 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router3.teamviewer.com initialized
    2018/10/25
    2018/10/25 14:50:05.047 KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 188.172.198.134), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 1
    2018/10/25
    2018/10/25 14:50:05.047 KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 1 (ClientID 0), Time: 0 ms
    2018/10/25
    2018/10/25 14:50:05.048 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25
    2018/10/25 14:50:05.049 CTcpConnectionBase[1]::HandleReadError(): Error occured. ClientID: 0 IP: 188.172.198.134 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25
    2018/10/25 14:50:05.049 TVRouterClock Schedule next request in 0 seconds
    2018/10/25
    2018/10/25 14:50:05.049 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25
    2018/10/25 14:50:05.049 KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router3.teamviewer.com ended
    2018/10/25
    2018/10/25 14:50:06.051 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:06.052 Activating Router carrier
    2018/10/25
    2018/10/25 14:50:06.767 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router5.teamviewer.com successful
    2018/10/25
    2018/10/25 14:50:06.767 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:06.767 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router5.teamviewer.com initialized
    2018/10/25
    2018/10/25 14:50:06.767 KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 178.255.155.165), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 2
    2018/10/25
    2018/10/25 14:50:06.767 KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 2 (ClientID 0), Time: 0 ms
    2018/10/25
    2018/10/25 14:50:06.767 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25
    2018/10/25 14:50:06.768 CTcpConnectionBase[2]::HandleReadError(): Error occured. ClientID: 0 IP: 178.255.155.165 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25
    2018/10/25 14:50:06.769 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:06.769 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:06.769 Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25
    2018/10/25 14:50:06.769 TVRouterClock Schedule next request in 0 seconds
    2018/10/25
    2018/10/25 14:50:06.769 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25
    2018/10/25 14:50:06.769 KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router5.teamviewer.com ended
    2018/10/25
    2018/10/25 14:50:06.769 SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25
    2018/10/25 14:50:07.775 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:07.775 Activating Router carrier
    2018/10/25
    2018/10/25 14:50:08.559 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router15.teamviewer.com successful
    2018/10/25
    2018/10/25 14:50:08.559 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:08.560 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router15.teamviewer.com initialized
    2018/10/25
    2018/10/25 14:50:08.560 KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 217.146.21.135), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 3
    2018/10/25
    2018/10/25 14:50:08.560 KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 3 (ClientID 0), Time: 0 ms
    2018/10/25
    2018/10/25 14:50:08.560 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25
    2018/10/25 14:50:08.561 CTcpConnectionBase[3]::HandleReadError(): Error occured. ClientID: 0 IP: 217.146.21.135 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25
    2018/10/25 14:50:08.561 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:08.561 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:08.561 Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25
    2018/10/25 14:50:08.561 TVRouterClock Schedule next request in 0 seconds
    2018/10/25
    2018/10/25 14:50:08.561 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25
    2018/10/25 14:50:08.561 KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router15.teamviewer.com ended
    2018/10/25
    2018/10/25 14:50:09.563 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:09.563 Activating Router carrier
    2018/10/25
    2018/10/25 14:50:09.956 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router13.teamviewer.com successful
    2018/10/25
    2018/10/25 14:50:09.957 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:09.957 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router13.teamviewer.com initialized
    2018/10/25
    2018/10/25 14:50:09.957 KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 213.227.185.132), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 4
    2018/10/25
    2018/10/25 14:50:09.957 KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 4 (ClientID 0), Time: 0 ms
    2018/10/25
    2018/10/25 14:50:09.957 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25
    2018/10/25 14:50:09.958 CTcpConnectionBase[4]::HandleReadError(): Error occured. ClientID: 0 IP: 213.227.185.132 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25
    2018/10/25 14:50:09.958 CTcpConnectionBase[4]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25
    2018/10/25 14:50:09.958 TcpCarrierBase[4]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25
    2018/10/25 14:50:09.958 Carrier[4]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (1089 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25
    2018/10/25 14:50:09.958 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:09.958 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:09.958 Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25
    2018/10/25 14:50:09.959 TVRouterClock Schedule next request in 0 seconds
    2018/10/25
    2018/10/25 14:50:09.959 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25
    2018/10/25 14:50:09.959 KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router13.teamviewer.com ended
    2018/10/25
    2018/10/25 14:50:10.964 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:10.965 Activating Router carrier
    2018/10/25
    2018/10/25 14:50:12.344 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router14.teamviewer.com successful
    2018/10/25
    2018/10/25 14:50:12.344 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:12.344 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router14.teamviewer.com initialized
    2018/10/25
    2018/10/25 14:50:12.344 KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.246.102), SendQueue 2 (2130 Bytes), SendIndex 0, AckIndex 1, RemoteSessionID 5
    2018/10/25
    2018/10/25 14:50:12.344 KeepAliveSession::SendCompleteQueue(): SendQueue: 2 (2130 Bytes), RemoteSession 5 (ClientID 0), Time: 0 ms
    2018/10/25
    2018/10/25 14:50:12.344 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25
    2018/10/25 14:50:12.344 CTcpConnectionBase[5]::HandleReadError(): Error occured. ClientID: 0 IP: 37.252.246.102 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25
    2018/10/25 14:50:12.345 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:12.345 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:12.345 Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25
    2018/10/25 14:50:12.345 TVRouterClock Schedule next request in 0 seconds
    2018/10/25
    2018/10/25 14:50:12.345 SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25
    2018/10/25 14:50:12.345 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25
    2018/10/25 14:50:12.345 KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router14.teamviewer.com ended
    2018/10/25
    2018/10/25 14:50:13.346 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:13.347 Activating Router carrier
    2018/10/25
    2018/10/25 14:50:13.736 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router9.teamviewer.com successful
    2018/10/25
    2018/10/25 14:50:13.736 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:13.736 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router9.teamviewer.com initialized
    2018/10/25
    2018/10/25 14:50:13.736 KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 188.172.254.136), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 6
    2018/10/25
    2018/10/25 14:50:13.736 KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 6 (ClientID 0), Time: 0 ms
    2018/10/25
    2018/10/25 14:50:13.736 CTcpConnectionBase[6]::HandleReadError(): Error occured. ClientID: 0 IP: 188.172.254.136 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25
    2018/10/25 14:50:13.736 CTcpConnectionBase[6]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25
    2018/10/25 14:50:13.736 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25
    2018/10/25 14:50:13.737 TcpCarrierBase[6]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25
    2018/10/25 14:50:13.737 Carrier[6]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (1089 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25
    2018/10/25 14:50:13.737 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:13.737 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:13.737 Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25
    2018/10/25 14:50:13.737 SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    2018/10/25
    2018/10/25 14:50:13.737 TVRouterClock Schedule next request in 0 seconds
    2018/10/25
    2018/10/25 14:50:13.737 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25
    2018/10/25 14:50:13.737 KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router9.teamviewer.com ended
    2018/10/25
    2018/10/25 14:50:14.742 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:14.742 Activating Router carrier
    2018/10/25
    2018/10/25 14:50:15.101 KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router1.teamviewer.com successful
    2018/10/25
    2018/10/25 14:50:15.102 CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:15.102 KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router1.teamviewer.com initialized
    2018/10/25
    2018/10/25 14:50:15.102 KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.231.134), SendQueue 2 (2130 Bytes), SendIndex 0, AckIndex 1, RemoteSessionID 7
    2018/10/25
    2018/10/25 14:50:15.102 KeepAliveSession::SendCompleteQueue(): SendQueue: 2 (2130 Bytes), RemoteSession 7 (ClientID 0), Time: 0 ms
    2018/10/25
    2018/10/25 14:50:15.103 CTcpConnectionBase[7]::HandleReadError(): Error occured. ClientID: 0 IP: 37.252.231.134 Category: system, Error: 54 (Connection reset by peer)
    2018/10/25
    2018/10/25 14:50:15.103 IdentifyRequest: ID = **Please do not post TeamViewer IDs**, IC = -**Please do not post TeamViewer IDs**, IsTemporaryID = 0, InitiativeGUID = efe63bb6-a23d-49fb-9383-bc335a350046, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    2018/10/25
    2018/10/25 14:50:15.103 CTcpConnectionBase[7]::ClearSendQueueWithError(): SendQueue is not empty. Throwing away 1 commands
    2018/10/25
    2018/10/25 14:50:15.103 TcpCarrierBase[7]::HandleWrite(): Error 3 (Connection is already closing), count 1
    2018/10/25
    2018/10/25 14:50:15.103 Carrier[7]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MainKeepAliveConnection, SendQueue: 0 (2154 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
    2018/10/25
    2018/10/25 14:50:15.103 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:15.103 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    2018/10/25
    2018/10/25 14:50:15.103 Communication::Messenger::SendAnonymousMessage: error: Could not connect
    2018/10/25
    2018/10/25 14:50:15.104 TVRouterClock Schedule next request in 0 seconds
    2018/10/25
    2018/10/25 14:50:15.104 CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    2018/10/25
    2018/10/25 14:50:15.104 KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router1.teamviewer.com ended
    2018/10/25
    2018/10/25 14:50:16.107 CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    2018/10/25
    2018/10/25 14:50:16.108 Activating Router carrier

  • hamzamaal
    hamzamaal Posts: 7

    Hi Jean

    I have deleted the following files as advise, resintalled the TV14 and restarted machine but still the same issue

    rm com.teamviewer.TeamViewer.plist com.teamviewer.teamviewer.preferences.Machine.plist com.teamviewer.teamviewer.preferences.plist

    I am trying to send the log but I think it is too long or has TV ids so not being accepted.

  • hamzamaal
    hamzamaal Posts: 7

    Small sample of the log, hopefully it does not have any TV ID's

    Activating Router carrier
    KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router5.teamviewer.com successful
    CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router5.teamviewer.com initialized
    KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 188.172.198.136), SendQueue 13 (13845 Bytes), SendIndex 0, AckIndex 12, RemoteSessionID 67
    KeepAliveSession::SendCompleteQueue(): SendQueue: 13 (13845 Bytes), RemoteSession 67 (ClientID 0), Time: 0 ms
    IdentifyRequest: ID = 0, IC = 573573, IsTemporaryID = 0, InitiativeGUID = 8203109f-d1d5-42a6-b26f-83e3598ba1d2, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    CTcpConnectionBase[67]::HandleReadError(): Error occured. ClientID: 0 IP: 188.172.198.136 Category: system, Error: 54 (Connection reset by peer)
    SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    Communication::Messenger::SendAnonymousMessage: error: Could not connect
    TVRouterClock Schedule next request in 0 seconds
    SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router5.teamviewer.com ended
    CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    Activating Router carrier
    KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router14.teamviewer.com successful
    CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router14.teamviewer.com initialized
    KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.254.179), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 68
    KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 68 (ClientID 0), Time: 0 ms
    IdentifyRequest: ID = 0, IC = 573573, IsTemporaryID = 0, InitiativeGUID = 8203109f-d1d5-42a6-b26f-83e3598ba1d2, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    CTcpConnectionBase[68]::HandleReadError(): Error occured. ClientID: 0 IP: 37.252.254.179 Category: system, Error: 54 (Connection reset by peer)
    SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    Communication::Messenger::SendAnonymousMessage: error: Could not connect
    TVRouterClock Schedule next request in 0 seconds
    CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router14.teamviewer.com ended
    CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    Activating Router carrier
    KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router3.teamviewer.com successful
    CKeepAliveClientClient::HandleConnectSuccess: Protocol 8 proxy --
    KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router3.teamviewer.com initialized
    KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 84.233.235.178), SendQueue 1 (1065 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 69
    KeepAliveSession::SendCompleteQueue(): SendQueue: 1 (1065 Bytes), RemoteSession 69 (ClientID 0), Time: 0 ms
    IdentifyRequest: ID = 0, IC = 573573, IsTemporaryID = 0, InitiativeGUID = 8203109f-d1d5-42a6-b26f-83e3598ba1d2, CanStoreGUID = 1, MIDHistory = {0x4c32758d40f1_C02SN1YFG8WN_MacVersion|o4c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006|applemacos024c32758d40f1c02sn1yfg8wn<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006}, MIDv = 0, MaxSupportedMIDv = 2, RebootHash = {22545736-756a-6e8b-a3df-c**Please do not post TeamViewer IDs**a4}, MIDFlags = 128, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00
    CTcpConnectionBase[69]::HandleReadError(): Error occured. ClientID: 0 IP: 84.233.235.178 Category: system, Error: 54 (Connection reset by peer)
    SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ], Error: RCommand (Cancel)
    SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 42 connection: 1 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel)
    Communication::Messenger::SendAnonymousMessage: error: Could not connect
    SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 42, connection ID: 1] errorcode: Cancel(3)
    TVRouterClock Schedule next request in 0 seconds
    CKeepAliveClientClient::HandleKeepAliveEnded: doing nothing, state = 4
    KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection with router3.teamviewer.com ended
    CKeepAliveClientClient::StartConnect(): Protocol 8 proxy --
    Activating Router carrier

  • robdupre
    robdupre Posts: 2

    I am on Windows 10 with the same Teamviewer 14 Beta 8346 build. I have the same issue: Not ready. please check connection with a message asking about proxy settings appearing.

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello robdupe,

    Thank you for your message.

    Did you try to restart the service, as I suggested to hamzamaal ?

    Thank you in advance for your reply.

    Cheers

    Jean

    Community Manager

  • robdupre
    robdupre Posts: 2

    Yep,

    Restarted the service. Cleared the hosts file out. pinged master1.teamviewer.com and get the same results as machines with TV14 which work fine. Checked proxy settings. Firewall seems to have exceptions for TV. All seem fine

    Thanks Rob

  • BrunelIT
    BrunelIT Posts: 4

    I am also getting this across every single install of TV14 - multiple OS - MAc and Windows 10 - and everything from Windows defender to BitDefender. Nothing will make it connect.

    If I completely remove TV and remove settings, then reinstall then it will work until the first reboot and then from that point I just get check your connection errors.

    It's broken our entire support structure - beginning a roll back to v13.

  • luweitest
    luweitest Posts: 3

    I have the same issue. It will pop up the proxy setting window. Uninstall 14 and reinstall 13 will fix it. Proxy not supported?

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