ASKING ABOUT THE SERVICECAMP DETAILS.
Im from a sale team - from Viet Nam.
After I watch the video about service camp, Im still wondering about it.
- Can you tell me who can submit the ticket to IT support? ( Customer, employees,...)
- The quantity of servicecamp is the quantity of the IT support in the company?
Im using WorkFlow of Office 365 E3, and everytime I need an IT support I will log on the flow and submit the ticket for their help.
So does it work the same way as workflow?
Please clarify my questions.
Thank you and much appreciate your help!!