Changing requester field

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how can we change the requester field to say Email not requester.. an example... 

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  • Natascha
    Natascha Posts: 1,591 Moderator
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    Hi @ITTechnician,

    Thank you for your post. 

    Do you mean to change it, when someone is submitting a ticket via the customer portal?

    Thanks for your answer in advance and have a great day.

    Best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • ITTechnician
    ITTechnician Posts: 2 ✭✭
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    yes when someone is submitting a ticket on the customer portal new ticket..