link icon
Ask The Community

Changing requester field

how can we change the requester field to say Email not requester.. an example... 

Best Answer


  • Natascha
    Natascha Posts: 1,292 Senior Moderator

    Hi @ITTechnician,

    Thank you for your post. 

    Do you mean to change it, when someone is submitting a ticket via the customer portal?

    Thanks for your answer in advance and have a great day.


    German Community Moderator [on Parental Leave 🙋‍♀️]
  • yes when someone is submitting a ticket on the customer portal new ticket..

Sign In or Register to comment.