New TeamViewer interface much slower than old one

DennisA

Hi there,

Ever since TeamViewer 13 was released with the new interface, I've noticed a MUCH slower connection set-up time.

In the old interface it takes <4 seconds to show the remote screen:

Old interface

While in the new interface it takes more than 10 seconds to show the remote screen:

New interface

Also notice the weird flickering in the new interface.

This is on a Dell XPS 15 9950 with the following specs:

i7-6700HQ
24GB RAM
1TB SSD
4k screen

I've seen this weird behavior ever since TeamViewer 13 was released (and on Windows 10 1709, 1803 and 1809), hoping it would eventually be fixed, but the performance is still is bad. Even in the TeamViewer 14 preview.

Latest BIOS/Display drivers are installed, and I'm not having this problem in any other applications.

For now, I just keep using the old interface as it's more than 2x faster than the new one.

Best,
Dennis

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TeamViewer 13

Accepted answers

DennisA

Just got an update to 14.2.8352, so I tried the new interface again. Performance is a LOT better now, and the annoying flickering in the screen is gone. Nice!

All comments

DennisA

Just got an update to 14.2.8352, so I tried the new interface again. Performance is a LOT better now, and the annoying flickering in the screen is gone. Nice!

Alexbits

I have same issue too. Latest version of TeamViewer on i7/16GB RAM. Is there any workaround for this? This is very annoying, I had to switch to the old interface.