license activated on my online profile but not in my pc Teamviewer

Ivy
Ivy Posts: 1
in General questions

Hi!

on my profile everything is ok: my Teamviewer has a corporate license, but when I access to the app on my pc, it tells me that I have a free license.

I uninstalled and reinstalled the app. What else could I do?

Thanks

Ivana

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @Ivy

    Did you sign in to the Computers & Contacts list in the TeamViewer app on your computer?fullversion.png

    The software will recognize the license after siging in.

    Best, Esther

     

    Former Community Manager

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