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license activated on my online profile but not in my pc Teamviewer


on my profile everything is ok: my Teamviewer has a corporate license, but when I access to the app on my pc, it tells me that I have a free license.

I uninstalled and reinstalled the app. What else could I do?




  • EstherEsther Posts: 2,991 Community Manager

    Hi @Ivy

    Did you sign in to the Computers & Contacts list in the TeamViewer app on your computer?fullversion.png

    The software will recognize the license after siging in.

    Best, Esther


    Community Manager
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