TeamViewer 14 full version MSI file is no longer importing .reg file!

axejuve
axejuve Posts: 3
edited May 2023 in General questions

New TeamVewer 14 is no longer importing reg file for TeamViewer installation. In order to force it we need to add a atribute "IMPORTREGFILE=1". How to do it ?

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  • Natascha
    Natascha Posts: 1,591 Moderator

    Dear @axejuve,

    Thank you for your post. 

    Yesterday, I restarted the TeamViewer service on both sides. That helped me in this case. Can you please try it and give me a short feedback?

    Looking forward to your answer and wish you all the best, 
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • I've already tried to restart both the team viewer on the two nodes but the problem persist.

    Regards,

  • Natascha
    Natascha Posts: 1,591 Moderator

    Hi @axejuve,

    I recommend you to restart the TeamViewer service.

    -Execute "run", type "services.msc" and press OK

    -Now find TeamViewer, and restart it by doing a right click.

    Open the application again and try to connect. Please follow the above steps on both sides. :) 

    Best,
    Natascha 

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • Hi Natascha,
    I've restarted the services on the machines without solve the problem.
    The only workaround is change screen resolution on destination
  • Hello,

    I have the same issue. Is there a bug fix about it?

    Kind regards,

    Augustin