Customize Emails

I am trying to change what informatioin is sent to my customers when tickets are create, updated or clsoed. Where is the listing of SeviceCamp meta tags? For instance, I am trying to add the resolution to closed ticket email and I don't see that option anywhere.

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Accepted answers

Yervand_PM

At bittom of notification edit window there is a "?" question mark. By clicking on it
window with all available placeholders will be displayed.

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Yervand_PM

At bittom of notification edit window there is a "?" question mark. By clicking on it
window with all available placeholders will be displayed.

MRomero

Thanks!

It helped me a lot.

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