Not ready. Check the connection.

LUCKY_i7

For more than a month on one of several computers, it gives an error: "Not ready. Check the connection."
If I use a proxy in the settings, then there is a connection, but without a proxy I cannot use TeamViewer. On another computer, everything is fine and without a proxy everything works

glo0my619

 

same problem help please
log: 
2018/12/03 03:59:59.687 9108 8368 0 Logger started.
2018/12/03 03:59:59.698 9108 2504 0!! LocalIPAddresses: getaddrinfo failed with socket error 11001, Errorcode=1008
2018/12/03 03:59:59.698 9108 2504 0! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2018/12/03 03:59:59.698 9108 2504 0 InitializeRemoteAccessAPI
2018/12/03 03:59:59.698 9108 2504 0 UpdateOnlineState alwaysOnline=0 modifiedOnline=0 otherProcess=0 restart=0
2018/12/03 03:59:59.698 9108 2504 0!! LocalIPAddresses: getaddrinfo failed with socket error 11001, Errorcode=1008
2018/12/03 03:59:59.698 9108 2504 0! AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2018/12/03 03:59:59.698 9108 2504 0 Generating new RSA private/public key pair
2018/12/03 03:59:59.729 9108 2504 0 QueryVPNRegKey: Subkey 'SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\Properties' (21) has no 'MatchingDeviceID' entry. Continuing...
2018/12/03 03:59:59.729 9108 8368 S0 SERVICE_CONTROL_POWEREVENT 32787
2018/12/03 03:59:59.729 9108 8368 S0 SERVICE_CONTROL_POWEREVENT 32787
2018/12/03 03:59:59.776 9108 2504 S0 DesiredServices: waiting for service winmgmt
2018/12/03 03:59:59.776 9108 2504 S0!! GetNICInfosExtended: error 111 occurred, buffer needed 65256
2018/12/03 03:59:59.839 9108 2504 S0 Resource-Language: ru
2018/12/03 03:59:59.839 9108 2504 S0!! LocalIPVector: getaddrinfo failed with socket error 11001, Errorcode=11001