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my invoice is wrong

Hi
My invoice is wrong, I'm in Italy and the seller is from germany so invoice have to have 0% tax
how contact teamviewer for the right invoice?
thanks

Comments

  • kaka
    kaka Posts: 2
    hi bro
    i seem like you
    hope we find someone help us
  • mmiat
    mmiat Posts: 13

    yeah, i cant understand how is it possible to do wrong invoice..... EU exists since 2001....

  • mmiat
    mmiat Posts: 13

    i solved opening a ticket here: https://www.teamviewer.com/en/support/#submitTicket

  • Esther
    Esther Posts: 3,516 Community Manager 🌍

    Hi @mmiat

    Thanks for posting!

    First of all I apologize for the trouble with the invoice. And thanks for reaching out to the support team via the ticket portal. They will be able to make the changes on your invoice.

    @kaka If you have not already: Would you submit a ticket to the team as well? They will be happy to assist you!

    Thanks a lot,

    Esther

    Community Manager
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