Meeting Add In Runtime Error

TeamViewer Version: 14

Office version: 2016 x86

I receently upgraded from TV13 to 14 last week and ever since my meeting add in for Outlook has not been able to load (getting a Runtime Error). I have tried numberous fixes to the issue:

Re-installed TV13
Repair Office (quick and online)
Uninstall Office
Uninstall both Office and TV
Install TV14 with no previous settings

All of the above have failed so far. At this point, I figured the next best thing would be to enable the Fusion logs to see if the error is being caught by Outlook/TV, but I'm not sure if I can even see an error in these logs (All lines start with either LOG: or WRN:). Is there a dedicated TV log for this component that I could look at?

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Comments

bbeuerlein

Just an update on this: I think this might be an issue with Outlook, not the plugin. I recently tried installing another plugin for Outlook for UberConference, and that plugin never could login to their system.

Still looking into it.

Elias_Kulac

Same here. Are there any solutions for this problem?

DMartin

Same issue for me. I had not found the runtime error until seeing your post, but mine also has theat error.