How to disable the comment window after each session?

"Show comment window after each session" can't be turned off. Neither in the client itself nor in the management console. The option is grayed out either way and can't be toggled.

We are paying customers for years and we do not appreciate this annoyance. So how can we resolve this?

Find more posts tagged with

TeamViewer 14

Accepted answers

Esther

Hi there,

do you have a company profile enabled for your license?

In a company profile, you/or the company administrator should be able to disable the comment window.

Looking forward to your feedback.

Best, Esther

All comments

Esther

Hi there,

do you have a company profile enabled for your license?

In a company profile, you/or the company administrator should be able to disable the comment window.

Looking forward to your feedback.

Best, Esther

Autobid

That seems to have done the trick. Thanks.

slemay

I don't have a company profile (I click on it in the portal and asks me if I want to set one up) - I also don't subscribe to Connection Reporting.... and I cannot turn this feature off. As you can see in the screen capture it's gray'd out as well. Suggestions??

sikamikaniko

The box cannot be unchecked. Do you have an alternate solution?

slemay

Crickets - all I'm hearing from here... no one from TeamViewer cares to fix this or comment on it.

scenesouvertes

We have a corporate account and the option is still grayed out :