How to recover deleted file?

adowers

Please advise as to the step(s) to recover a file deleted by End Point Protection.

Regards.

Natascha

Dear @adowers,

Thank you for your post. 

The recovering of a deleted file is not possible. But if that was a false-positive notification, please contact my colleagues for further investigation. 

Have a great day and all the best, 
Natascha

Amilii

Hello, here I know some ways to recover deleted files, but I am not sure whether they can work for you, you can just have a try.

1. Check your Trash nd backup

2. Use Ctrl+Z

3. Apply data recovery tool, like the Bitwar Data Recovery tool here.

I hope it can do something for you.

Stanislav

Hi @adowers 

 

Thanks for the post. 

Usually, Endpoint Protection will not delete a file, most of the times it will be quarantined. You can check the threat detail in the Management console or click on the Quarantine button in the Endpoint protection Tab. 

If a file would be deleted it was deemed by the malware engine that a virus could not be disinfected and the next action is deleted. However, these cases are very rare and false positives for these cases are rare also.