Importing customers from TeamViewer to ServiceCamp

MrAnagn
MrAnagn Posts: 1
in servicecamp support

Is there any way to add contacts from teamviewer contancts into Service Camp, Propably as customers? i noticed that email is required for customers. IF not, we have to add all customers manually in service camp in order to use it? Also i noticed that a group named domain.ServiceCamp.com was added in our teamviewer contacts moved some contacts in this group but they dont appear in Service Camp.  

Comments

  • Yervand_PM
    Yervand_PM Posts: 102 Staff member 🤠

    Hi 

    Unfortunatley at this moment there is no option to add Teamviewer contacts to servicecamp automatically however as a workaround we can suggest to use TeamViewer client integration. 

    With that integration you can create a ticket for a user in your contacts list direclty from Teamviewer client and after creating the firts ticket that user will be added to your servicecamp.

    Yervand
    Product Owner
  • dejans
    dejans Posts: 4

    How can I create ticket from TeamViewer 14?

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