Unable to get Teamviewer 12 to work on Windows Surface w/ Windows RT 8.1
I had Teamviewer 11 on my PC and my Microsoft Surface tablet previously and everything worked well. I have since upgraded my PC to Teamviewer 12. I then attempted to upgrade Teamviewer to version 12 on my tablet with no success. The version 12 software uploads, but when I go to open it, I get an error message that states: "Unable to connect. A connection could not be established. Partner could not be contacted at the given network address." However, the Teamviewer dashboard pops up on my PC when I'm attempting to connect to it, so clearly the software is talking between machines, it's just not giving me access. I have uninstalled version 11, restarted the operating system, cleared the registry and temporary folders. Some items in the temp folders would not delete. Nothing I do works. HELP!