Setting checkmark "grant easy access" in checkbox during deployment

Kenneth

Hi,

I'm on the latest version of TV (14.something), and everything in my deployment works fine, including group assignment, except this:

• I use the "--grant-easy-access" parameter, and after deployment I can enable easy access simply by clicking the checkmark in "security/grant easy access for user xxxx", but I would like to set that flag during deployment, to avoid all manual work on the client.

My command line is:

msiexec.exe /i "TeamViewer_Host.msi" /qn CUSTOMCONFIGID=xxxxxxx APITOKEN=xxxxxxx ASSIGNMENTOPTIONS="--grant-easy-access --reassign --group-id gxxxxxxx"

Any help is appreciated

Best regards,
Kenneth

JeanK

Hello @Kenneth , hello @nreid,

Thank you for your messages.

@Kenneth, your command line is correct.

FYI: --reassign is only useful for the devices who are already assigned to your account. For new devices who are not assigned to your Management Console, you need to remove this option.

By the way, is the problem still there?

If yes, that you can try to add the following elements in your command:

timeout /t 5
net stop teamviewer
net start teamviewer

at the end of your command line.

In order to get something like this:

msiexec.exe /i "<Path>\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=<YOUR IDCONFIG> APITOKEN=<YOUR APITOKEN> ASSIGNMENTOPTIONS="--alias %COMPUTERNAME% --grant-easy-access"
timeout /t 5
net stop teamviewer
net start teamviewer

It will restart the TeamViewer service on the device you are deploying the Host on. In some cases, it fixes the issue.

I hope this could help. If not, make sure to submit a ticket via this link. Our Support will help you out by having a closer look at your issue.

Cheers

nreid

Having the same exact problem. Really need this to be solved. 

JeanK

Hello @Kenneth , hello @nreid,

Thank you for your messages.

@Kenneth, your command line is correct.

FYI: --reassign is only useful for the devices who are already assigned to your account. For new devices who are not assigned to your Management Console, you need to remove this option.

By the way, is the problem still there?

If yes, that you can try to add the following elements in your command:

timeout /t 5
net stop teamviewer
net start teamviewer

at the end of your command line.

In order to get something like this:

msiexec.exe /i "<Path>\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=<YOUR IDCONFIG> APITOKEN=<YOUR APITOKEN> ASSIGNMENTOPTIONS="--alias %COMPUTERNAME% --grant-easy-access"
timeout /t 5
net stop teamviewer
net start teamviewer

It will restart the TeamViewer service on the device you are deploying the Host on. In some cases, it fixes the issue.

I hope this could help. If not, make sure to submit a ticket via this link. Our Support will help you out by having a closer look at your issue.

Cheers