TeamViewer Portable is running in limited demonstration mode

I keep getting the same pop-up message on my screen every 4 seconds from Teamviewer with "TeamViewer Portable is running in limited demostration mode"

We have a corporate license (3-channels) and I cannot even sign-in, and re-installing doesn't help.

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Accepted answers

reghardt

The confusion is due to the Error message. In my case our license payment didn't go through - so this generic message came up, and it took us a while to figure this out. Only when the helpdesk checked our account we could rectify the issue.

All comments

reghardt

What is Teamviewer Portable Mode, and howcome I cannot sign in, because everything else is greyed out. And also howcome uninstalling and reinstalling this app doesn't solve the problem. I have never seen/heard of Teamviewer Portable, neither was this software on my computer. Howcome I can sign into my account on a different computer. This would imply there's something wrong with the computer where I want this software to run on?
The computer haven't had any updates or changes since I last logon to a another machine. I cannot find anything else using Google to search for similar issues.

reghardt

I don't have Teamviewer 14 Portable installed. Also I cannot find this .ini file - Where is this file location, and does this apply to Teamviewer 14 normal (Desktop Version) aka (Teamviewer for Windows 10)

Esther

HI @reghardt

Thanks for your message.

Can you give my colleagues a call? They will be happy to help! You can find the number here: https://www.teamviewer.com/en/support/contact

Thanks and best,

Esther

SFulton

So not only do you pay for the Premium and get the latest and greatest upgrade - you are unable to use the software. I'm also have the same issue with regards to TV Remote ... and when I called the 1-800-Cry-Help hotline, I find out that the call was not during their "business hours." This is very frustrating ... I too am unable to locate the *.ini file and if I did, my guess in add the [1] would not do the trick. We ALL pay good money for this software - and I'm not a happy customer. PC Anywhere?

ScotBirmingham

I'm having this same issue. My license expired and this window started popping up. I renewed my subscription last friday and this window still doesn't go away. Fixing this needs to be a priority. Waiting on hold in a 20 person queue to talk to a representative to fix this problem is ridiculous.