How to Recover Removed Teamviewer Account

honestbee

Hi. 

Is there a way to recover Removed teamviewer account?

Tried to add the account back but it says the email address is in used.

Searhed his email in users but no matching users found.

Appreciate your help.

Thank you.

JoshP

Hello @honestbee 

Thank you for your post.

When you remove an account from a Company Profile, the account is not deleted; the account is actually reverted to a free account.

To re-add an account to your Company Profile, click the '+Add Existing Account'

The pop-up that appears will instruct you to have the user go to this url and sign in with their own account

Once the user signs in, they will enter the email address of a Company Admin.

Once done, they will appear as a request in the Management Console under User Management 

Hope this helps!