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After af week, still cant get my subscription working

After af week, still cant get my subscription working.

Bought a base subscription so I can acces my work computer from my home, but a week later, my account still does not work. Ive been on the phone for more than a hour, and nobody seems to be able to get my account working.

Cant seem to get my account activated, and when i login on teamviewer, it still says free version.
So I can still do **bleep**, you were eager to take my money within 5 minutes, but cant seem to get my account going! This allready cost me more time and headache than its worth.

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Comments

  • NataschaNatascha Posts: 1,009 Senior Moderator

    Hi @DanielMot 

    Thank you for your post. 

    I'm really sorry to hear what happened. If you want, I may ask my colleague to call you back to help you in this case and get your account activated. 

    For this, can you please send me your email address or invoice number in a Private Message. 

    Looking forward to your answer and wish you a great day. 

    Thank you in advance and all the best,
    Natascha

    German Community Moderator
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