Teamviewer 14 not working on Ubuntu 14.04 64

Wintermute
Wintermute Posts: 4
in Linux only

Here's the output when I start teamviewer 14 from the CLI: 

olivier@adm-dev:~/Téléchargements$ teamviewer

Init...
CheckCPU: SSE2 support: yes
Checking setup...
Launching TeamViewer ...
Starting network process (no daemon)
terminate called after throwing an instance of 'boost::wrapexcept<boost::uuids::entropy_error>'
what(): getrandom
/opt/teamviewer/tv_bin/script/tvw_exec : ligne 38 : 5485 Abandon (core dumped) "$TV_BIN_DIR/teamviewerd" -n -f
Network process already started (or error)
Launching TeamViewer GUI ...

In spite of what's displayed at the end, there's no GUI launched. 

What's the problem ?

 

 

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  • BusHost
    BusHost Posts: 1

    have the same problem on Linux Mint 18

  • dom-theory
    dom-theory Posts: 1

    Same issue. Did you ever get a response?

  • digitalmaciek
    digitalmaciek Posts: 2

    same problem on centos 7.2

    Linux  3.10.0-327.el7.x86_64 #1 SMP Thu Nov 19 22:10:57 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

     

    any help would be appreciated

  • turboexcess
    turboexcess Posts: 1

    The same on Linux Redhat 7.2

     

    [root@asdf~]# teamviewer

    Init...
    CheckCPU: SSE2 support: yes
    Checking setup...
    Launching TeamViewer ...
    Starting network process (no daemon)
    terminate called after throwing an instance of 'boost::wrapexcept<boost::uuids::entropy_error>'
    what(): getrandom
    /opt/teamviewer/tv_bin/script/tvw_exec: line 38: 8551 Aborted (core dumped) "$TV_BIN_DIR/teamviewerd" -n -f
    Network process already started (or error)
    Launching TeamViewer GUI ...
    Aborted (core dumped)
    [root@asdf~]# uname -a
    Linux asfd 3.10.0-327.el7.x86_64 #1 SMP Thu Oct 29 17:29:29 EDT 2015 x86_64 x86_64 x86_64 GNU/Linux
    [root@jmarevalo ~]#

  • TommyTang168
    TommyTang168 Posts: 1

    I got the same problem. No solutions can be found. I am using Centos 7. Had to upgrade to Teamviewer 14 because can no longer use Teamviewer 12 that was working perfectly fine.

    $ teamviewer

    Init...
    CheckCPU: SSE2 support: yes
    Checking setup...
    Launching TeamViewer ...
    Starting network process (no daemon)
    terminate called after throwing an instance of 'boost::wrapexcept<boost::uuids::entropy_error>'
    what(): getrandom
    /opt/teamviewer/tv_bin/script/tvw_exec: line 38: 32633 Aborted (core dumped) "$TV_BIN_DIR/teamviewerd" -n -f
    Network process already started (or error)
    Launching TeamViewer GUI ...
    Aborted (core dumped)

  • OnTheiPhone
    OnTheiPhone Posts: 2

    I'M EDITING THIS ANSWER AFTER THE POST FROM @Wintermute . PLEASE DO NOT CONSIDER THIS AS A REAL SOLUTION. 

    sudo teamviewer repo preview

    sudo apt-get update

    sudo apt-get upgrade 

    .... Unpacking teamviewer (14.4.1688) over (14.3.4730) ...

    teamviewer

    Init...
    CheckCPU: SSE2 support: yes
    Checking setup...
    Launching TeamViewer ...
    Launching TeamViewer GUI ...

     

    and here we gooo

     

  • Wintermute
    Wintermute Posts: 4

    Thank you for your help. 

    Unfortunately, that's not working either.

    Firstly, the right command order is not "sudo apt-get upgrade sudo apt-get update", but "sudo apt-get update sudo apt-get upgrade".

    Secondly, though running teamviewer with "teamviewer" ends up with "Launching TeamViewer GUI ..." there's no actual teamviewer client running, nor any related icon. Furthermore there is now a process called "/opt/teamviewer/tv_bin/teamviewerd -f" that cannot be killed (keeps on respawning). 

    Also when trying to launch '/opt/teamviewer/tv_bin/Teamviewer" directly, it complains about a missing library "./TeamViewer: error while loading shared libraries: libQt5X11Extras.so.5: cannot open shared object file: No such file or directory"

    So no, here we don't go at all... :s

  • OnTheiPhone
    OnTheiPhone Posts: 2

    you are right @Wintermute . I've gone too fast with the enthusiasm :-( 

    The only thing I can add here is that the log files suggest something wrong with the Qt libs and some plugin such as TVWindow. I don't have with me that laptop here.

    I am very sorry for not having double checked everything before posting. I'll try to edit it 

  • LinuxUser2019
    LinuxUser2019 Posts: 4

    I have the same problem, see my topic: https://community.teamviewer.com/t5/Linux/Ubuntu-14-04-5-GUI-not-working-in-TV-13-x-and-14-x/td-p/66093

    Well, Linux version updated today and it still not working for me. I repeat - this is the only program that can't display GUI on Linux that I ever know. Dear programmers and support members of TV team! Please, don't be a blind to our problem. Do you think we are trolling? It's not a joke, we need working TV. Do we need to find another remote control solution???

  • Wintermute
    Wintermute Posts: 4

    You should reply to existing topics with same problems instead of creating new one... Just kidding! :p

    @LinuxUser2019 wrote:

    I have the same problem, see my topic: https://community.teamviewer.com/t5/Linux/Ubuntu-14-04-5-GUI-not-working-in-TV-13-x-and-14-x/td-p/66093

    Well, Linux version updated today and it still not working for me. I repeat - this is the only program that can't display GUI on Linux that I ever know. Dear programmers and support members of TV team! Please, don't be a blind to our problem. Do you think we are trolling? It's not a joke, we need working TV. Do we need to find another remote control solution???


  • LinuxUser2019
    LinuxUser2019 Posts: 4

    Sorry, already corrected myself, your topic was first :)

    Do you have solution to this problem? May be some workarounds? Could support team reproduce this problem? May be they just not believe us by taking it as joke or flashmob?

    Now I have 14.3.4730 version installed which is the most recent one. Still out of luck observing nice TV GUI...

  • Wintermute
    Wintermute Posts: 4

    I'm sorry but no, still no solution. The only "workaround" I've found is to run teamviewer inside a Windows VM that I already had. I can live with that because I don't need remote guest to connect my desktop... It's possible the developers don't want to spend time fixing this bug because ubuntu 14.04 is EOL since last April. 

  • LinuxUser2019
    LinuxUser2019 Posts: 4

    Win+VM? Me too, it's ridiculous! Also, have you tried Ubuntu 16.04, 18.04? May be TV team just awaits when all 14.04 users die and ressurect as 16/18.04 users, then problem will be fixed for them without any effort?

    Although, since this information https://wiki.ubuntu.com/Releases Ubuntu 14.04 is at end of standard support, however still be supported up to 2022 year.

  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Hi there, 

    Thank you for your posts. 

    Unfortunately, I have to tell you that TeamViewer 14 is not compatible with Ubuntu 14.04.

    You can find all supported operating systems for Linux and TV 14 in the following article: Which operating systems are supported | Linux

    Hope this could help and sorry for any inconvenience caused. 

    Wish you all a great day and all the best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • digitalmaciek
    digitalmaciek Posts: 2

    Hi Natascha,

    Finally a Team Viewer moderator !

    Well unfortunately it doesn't work on Centos 7.2 either. Please see my original comment below

    I am using Centos 7.2  After an upgrade to Teamviewer 14. TV fails to run...Had to go back to v.12

    $ teamviewer

    Init...
    CheckCPU: SSE2 support: yes
    Checking setup...
    Launching TeamViewer ...
    Starting network process (no daemon)
    terminate called after throwing an instance of 'boost::wrapexcept<boost::uuids::entropy_error>'
    what(): getrandom
    /opt/teamviewer/tv_bin/script/tvw_exec: line 38: 32633 Aborted (core dumped) "$TV_BIN_DIR/teamviewerd" -n -f
    Network process already started (or error)
    Launching TeamViewer GUI ...
    Aborted (core dumped)

     

    @Natascha wrote:

    Hi there, 

    Thank you for your posts. 

    Unfortunately, I have to tell you that TeamViewer 14 is not compatible with Ubuntu 14.04.

    You can find all supported operating systems for Linux and TV 14 in the following article: Which operating systems are supported | Linux

    Hope this could help and sorry for any inconvenience caused. 

    Wish you all a great day and all the best,
    Natascha

    @Natascha wrote:

    Hi there, 

    Thank you for your posts. 

    Unfortunately, I have to tell you that TeamViewer 14 is not compatible with Ubuntu 14.04.

    You can find all supported operating systems for Linux and TV 14 in the following article: Which operating systems are supported | Linux

    Hope this could help and sorry for any inconvenience caused. 

    Wish you all a great day and all the best,
    Natascha




  • overtherainbow
    overtherainbow Posts: 1

    Hi,

    Same problem on CentOS 7.2.  Defitively not working.  Looks like the boost call that try to call getrandom (kernel call) is not supported on CentOS  7.2 kernel.

    We need to use define=BOOST_UUID_RANDOM_PROVIDER_FORCE_POSIX to compile with boost to avoid this.

    At the same time, it can be great to have teamviewer <self-contain>, without dependency. For example, with Teamviewer 14, QT 5 needs to be installed, and with a specific version.  You should package teamviewer with all the required dependency installed in the teamviewer folders.  This way, your app will have no or minimal dependencies on other rpms.

    A great example of this is Visual Studio Code.  1 rpm.  That's only what you need to install!

  • Kylian01
    Kylian01 Posts: 31

    same problem on

    Arch linux

    Manjaro linux
    Debian
    redhad
    centos
    Fedora

    no idea but i think teamviewr puled the plug on linux suport

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