My cousin can't connect to teamviewer URL or Client

ThiagoMsUK

Hi there,

I'm trying to help my cousin with her PC but she told me she can't access the website when I sent her the URL, which was already pretty weird because she can access other websites. So I sent her the installation file zipped and she Installed it but now she is getting "Not ready. Please check your connection"

Spoiler

she dosnt know how to take prnt screens c:

 

Yuri_T

Hi @ThiagoMsUK ,

Thank you for your post.

If you have got a error message "Not ready", please read this article in order to find a solution.

Hope this will help you.

All the best,
Yuri