Chrome OS Does Not show ID and PASSWORD

I installed TV on a Chromebook but when I open it, it only shows a Partner ID field and not an ID and PAssword. I am a tech using WIndows 10 to access my customers' computers, however I can't do that with CHrome as it only appears to access someone else's computer when asking for partner ID. It doesn't react as TV installed on a WIndows or Mac machine. How can I access TV on the CHromebook from my WIndows 10 machine?

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Accepted answers

JeanK

Hello @Habmanfan,

As we say...better late than never! ?

We are happy to announce that you can now share the screen of your devices running ChromeOS. ?

If you want to connect via unattended access, please use the TeamViewer Host.
If you want to connect spontaneously, please use the TeamViewer QuickSupport.

You will find the download links here:

Alternatively, you can also download these versions directly on our website here: TeamViewer for Chrome OS

Please also find additional information here: Supported platforms - Chrome OS

Feel free to share your feedback!

Have a good end of the week. and stay safe! ?

Best,

Jean

JoshP

Hello @Habmanfan

Thank you for your post.

As seen in our Knowledgebase article, TeamViewer for ChromeOS/Chromebook allows outgoing connections only; it is not currently possible to remote into such a device.

Hope this helps clarify!

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