Lost access to my email account (I have a business license)

I've lost access to my email account permanentily. And I cannot login to teamviewer account, because it sends me a email to authorize the access (This email account has been extinguished). (I don't have any machine that previously logged in teamviewer account).

I have the purchase and invoice emails sent by teamviewer (Teamviewer Bussiness License).

What can I do?

Silvio

Find more posts tagged with

Comments

Silvinnie1

How about my license? Can I apply it to my new login email?

Yuri_T

Hi @Silvinnie1 ,

Thank you for your post.

You need to use a TeamViewer account that is associate with an existing email address.
Therefore in your case, unfortunately you need to create a new TeamViewer account that is associate with your existing email address in order to receive a trust device email.

I apologize for any inconvenience cause.
Hope this information will be helpful.

Best regards,
Yuri

Quick Links

All Categories
Recent Discussions
Activity
Unanswered
Groups
Help
Best Of