Sending link to clients

GG12
GG12 Posts: 1
edited May 2023 in General questions

Does the client need to download TeamViewer in order to do a remote session with them? Is there a way to email them a link and then they can click on it and type in ID and I’m in? It seems cumbersome to have to tell them to go online and download TeamViewer just to do a remote session, like with a goto meeting they send link and you type id and bam, thanks for helpful input guys

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Comments

  • Ying_Q
    Ying_Q Posts: 2,720 Moderator

    Hi @GG12 ,

    Thankyou for your post.

    TeamViewer QuickSupport would be ideal to use by sending the link.

    Kindly visit the page of Create QuickSupport Module for more information please.

    Regards

    Ying_Q

    Community Moderator/中文社区管理员