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Password asked when easy access is set

I have several computers in my profile. One is accessed remotely from Android without a password, second always asks it, easy acess is set on both computers. Password is not set on both in properties, settings are the same. How can I access without password on second machine?

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  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi m-0123,

    Is the computer assigned to the account with which you are signed in on the Android device?

    You can check that in TeamViewer under "extras - options - general"

    Julia
    Senior Support Engineer - 2nd level Support
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  • HeinM
    HeinM Posts: 9 ✭✭

    I have a corporate account and all the pc's are assigned to the primary corporate account. All other users gets prompted to enter logon credentials even though easy access is enabled

  • I had the same issue a few days ago except it is desktop to desktop. I restarted my dektop and tried again and it corrected itself. Now I am getting a message that Teamviewer is not rinning on remote computer! The remote computer is on.

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