Problems to update TeamViewer 14 version

CharlyWay
CharlyWay Posts: 1
edited May 2023 in General questions

Good evening. 

I use a personal license for TeamViewer and I'm trying to update to version 14, but when I click on Remote upgrade I get the screen attached and I'm not abel to continue.

If I check the lastest version it says is already updated but still get the upgrade message everytime I open the application.

How can I solve this issue?

Thanks in advance for your kindly attention

Best regards

Carlos Bourgeonteamviewer.jpgteamviewer2.jpgteamviewer.jpg

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