I have a license for version 12.
A prospective customer with a Windows 8.1 laptop installed the v12 Quick Support software then I connect (using my licensed TV12) and try to install the Teamviewer Host version (12) remotely (via the drop down menu of Quick Support toolbar) a pop up appears on the customers screen saying "Your version of Teamviewer is up to date. There is no new version of Teamviewer"!!!
What is going on?
The Host software should just install from the QS toolbar menu like it's supposed to and previously always did - not a message saying the software is up to date!
I then have to use another remote software to login and install the Host software as there's no other way to install it - how can that be right!
Has anyone else experienced this?