Hello, I have set up my groups in TV to align with our departmental groups in Active Directory. We have 8 groups in total. Recently we had a need to set up a second service queue. The issue is that the notification should go to people in different groups. I am not sure how I can setup the service queue notification to different people in different groups. If that is even possible. Or maybe I should create a notification of the service request to a distribution list with those members in it. If I do that, then who would I assign the request to initially?
