How to get account back after deleting it

Martin75
Martin75 Posts: 1
edited May 2023 in General questions

How do I get back a account that was deleted    

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  • JeanK
    JeanK Posts: 7,060 Community Manager 🌍

    Hello @Martin75,

    Thank you for your message.

    Unfortunately, once you delete an account, it is completely erased from our databank, as we align with international data policies and most particularly with the GDPR laws.

    Maybe you didn't delete completely your account. I recommend you to try to reset your password: I forgot my password

    If your account still exists, you will be able to reset it and connect again.

    If you have completely deleted it, there is, unfortunately, no back-up solution for it.

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager

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