Joining account to company account with Corporate licence
When you click the Join button there is a prompt which warning you not to join except you have full trust.
My question is how can you see the contact list of joined account when you are logged as Company Administrator or is it even possble if the joined contact did not share groups of contacts with the company admin ?
Best Answer
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Hello @nahkapa1,
So this is how it works:
There are two main types of users:
- Regular user (only can use the license as such, cannot manage the license)
- Administrator (can manage the license and manage regular users)
Only company administrators can invite you to join a company profile.
This means, at the beginning of the process, once you join the company profile, you are a regular user. This explains the yellow text. The company administrator will have the power over your account, will be able to deactivate it, block it, reset your password, etc...
However, this does not mean that your account will stay forever a regular user account. The company administrator can give you the same administrative rights that he has via the User Management tab I showed you in the previous post.
There is an example. I hope this makes it more clear. In this example, I am the company administrator (Jean), and my colleague Alena is a regular user (because she just joined the company profile) and I am going to make her also a company administrator:
1. Edit the user
2. Go to Permissions and give Alena the User management rights by ticking the boxes
3. Save and the user will be a company administrator too.I hope this could help. If not, do not hesitate to ask your questions here.Cheers
Jean
Community Manager
7
Answers
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Hello @nahkapa,
Thank you for your message.
As a Company Administrator, you will always be able to see the full list of users having joined the company profile in the category User Management in your Management Console:
User and contacts are two different things. If user A didn't share the contacts with the users B (Admin of the company profile), user B won't be able to see the contacts of user A.
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers
Jean
Community Manager
2 -
Yes very helpfull but why is that yellow text there then ??
0 -
Hello @nahkapa1,
So this is how it works:
There are two main types of users:
- Regular user (only can use the license as such, cannot manage the license)
- Administrator (can manage the license and manage regular users)
Only company administrators can invite you to join a company profile.
This means, at the beginning of the process, once you join the company profile, you are a regular user. This explains the yellow text. The company administrator will have the power over your account, will be able to deactivate it, block it, reset your password, etc...
However, this does not mean that your account will stay forever a regular user account. The company administrator can give you the same administrative rights that he has via the User Management tab I showed you in the previous post.
There is an example. I hope this makes it more clear. In this example, I am the company administrator (Jean), and my colleague Alena is a regular user (because she just joined the company profile) and I am going to make her also a company administrator:
1. Edit the user2. Go to Permissions and give Alena the User management rights by ticking the boxes3. Save and the user will be a company administrator too.I hope this could help. If not, do not hesitate to ask your questions here.Cheers
Jean
Community Manager
7 -
Yes everything explained was options that i already check just i was not 100% sure if there is access to contacts of joined account without permision.
Thank you very much
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