couldn't get OS session for DynGateID XXXXX, Errorcode=11

Under Linux board 4.4.132+ #32 SMP Fri May 10 14:54:47 UTC 2019 armv7l GNU/Linux install TeamViewer 14.3.4730 (DEB).

when client connect show this error

CreateIncomingClassicSession::RetryCheckOSSession: couldn't get OS session for DynGateID XXXXXXXX, Errorcode=11

where is problem ?

thank you

 

Comments

  • Xorg run and show in monitor 
    2068 tty7 Ssl+ 158:32 /usr/lib/xorg/Xorg -nocursor :0 -seat seat0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch

  • Torud
    Torud Posts: 1

    Same error here.

    Ubuntu 18.04, TV14. I can connect from Windows to the linux machine, but only to VT (console) ttys.

    If i want to connect to a VT where xserver is running on, it is not connecting (not even asked for password). After that i can see the error mentioned above in /var/log/teamviewer14.

    If i connect to console i can work with it, the when i change to VT (tty) where xserver is running i can only see a black screen.

    Anyone an idea?

  • Similar issue here:

    Connection to Raspberry (Teamviewer 14.4.2669 (DEB))

    not possible with Error:

    CreateIncomingClassicSession::RetryCheckOSSession: session for DynGateID *******359 not available, wait and retry
    CreateIncomingClassicSession::RetryCheckOSSession: couldn't get OS session for DynGateID *******359, Errorcode=2

  • JoDa
    JoDa Posts: 2

    Hi all,

    Also get the same error message with Raspberry Pi4 with Teamviewer 14.5 (Tar.gz)

    --> couldn't get OS session for DynGateID XXXXX, Errorcode=11

    Perhaps a problem with no framebuffer configurated... I have no /dev/fb0 ??

    It works perfectly with my Pi3 (which have a /dev/fb0) !!

    Is there any package or a dependency missing  ??

    Thanks !!

  • JoDa
    JoDa Posts: 2

    In my case, setting a resolution solved my problem !!

    https://www.raspberrypi.org/forums/viewtopic.php?f=66&t=251567

     

  • Fiddi
    Fiddi Posts: 1

    Had this issue under OpenSuse Leap 15.4.

    I was able to fix this by adding  "display-manager.service" as dependency in "teamviewerd.service" in "/etc/systemd/system/"

    Replace : "After = network.target network-online.target dbus.service"

    by: "After = network.target network-online.target dbus.service display-manager.service"