Transfer File not work

zonzo83

Hi,

I have Teamviewer 14.

From this morning the service to transfer files on works.

I can't even close the session.

I have tried on 3 different hosts.

Thanks for the supply.

Lorenzo.

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Accepted answers

zonzo83

Ok, I'll open a ticket so..

thanks.

Lorenzo.

AlenaC

Hi @zonzo83 ,

thank you for your post. Welcome to the Community!

We have not report any issues today.
We recommend you to exit, restart TeamViewer on all the devices and try it again.

In case, this does not work and you have a license, please send us a ticket

Please let us know if this worked for you. Have a nice day
Best, Alena

All comments

zonzo83

Ok, I'll open a ticket so..

thanks.

Lorenzo.

AlenaC

Hi @zonzo83 ,

thank you for your post. Welcome to the Community!

We have not report any issues today.
We recommend you to exit, restart TeamViewer on all the devices and try it again.

In case, this does not work and you have a license, please send us a ticket

Please let us know if this worked for you. Have a nice day
Best, Alena

markbhawkins

What was the solution? I have opened and closed Teamviewer to no avail. My problem with file transfer not popping up started last week.

markbhawkins

The suggested solution appeared to be to close and reopen Teamviewer 'on all devices' - does this mean each device for each licence for my work place? There are so far 2 users in our group who have problems with file transfer.

zonzo83

I wanted to write that it doesn't work.