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Delete account from Web Management Console (user in TV company profile)

DomLan
DomLan Posts: 490 ⭐Star⭐

Hi, 

as company administrator a can Disable or Delete an account. 

Is it correct to delete only an account that was not previously disabled? Usually we first disable, then delete. 

Now we need to reactivate the account to complete a deletion.

20-04-2017 14-12-34.png

Regards.

Domenico Langone
MCSD: App Builder
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Best Answer

Answers

  • DomLan
    DomLan Posts: 490 ⭐Star⭐

    Thanks a lot Kathrina.

    Best, Domlan

    Domenico Langone
    MCSD: App Builder
    Did my reply answer your question? Accept it as a solution to help others.
    Find this helpful? Say thanks by clicking on the Thumbs Up button.
  • HenneyB
    HenneyB Posts: 2 ✭✭

    Is there a way to delete a user account from within the Company Profile?

  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @HenneyB,

    Thank you for your post.

    If your account belongs to a TeamViewer company profile, the link Delete account is not shown. In this case, you do not have permission to delete your account as you are a part of a company profile. You will need to contact the administrator of your TeamViewer company profile and ask them to remove your account for the company profile. Afterward, you can see the Delete account link again.

    I have also included our KBA - How to delete your TeamViewer account for your further reference.

    I hope this information would be helpful.

    Kind regards,

    Fiona

    Fiona_G
  • jaykayan
    jaykayan Posts: 1

    Thanks Fiona and Katharina.

    The answers worked successfully

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