I can't log in to Teamviewer in Windows 10

Hello,

I have Teamviewer installed in my computer with Windows 10 since time ago. When I open Teamviewer, and click to log in, it doesn't do anything, I have to log in "https://login.teamviewer.com", I have to find the customer I need, and then the Contacts window opens, and I can select or find all the contacts. It works, but if I reboot my computer, I must log in again on the web, if I want to use Teamviewer.

Have you ever seen this? Thanks in advance for your help.

ps: the problem began with Teamviewer 11, now I use Teamviewer 12 beta

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Comments

MrAv

This also works with a Mac

OliH

same here

Dichotomy

This worked for me too!

Jen_W

Thank you. I clicked Connection -- Exit TeamViewer and mine started working again also.

GrahamD

Hi,

I'm having this problem, and clearing and re-entering my password didn't work. I even reset my password on the web, but the Windows 10 client won't log in.

As the OP mentioned, clicking the "Sign In" button does nothing. It becomes disabled for about half a second, then becomes re-enabled, but otherwise nothing happens.

This only started today. Yesterday, the client opened fine. I even tried checking for updates, but it says it's up to date.

Cheers
Graham

EDIT: (SOLVED) I clicked "Connection" -> "Exit TeamViewer". When I started it again and re-typed my password, it let me in. Just in case anyone else has this problem.

Wolff

Darn, didn't work for me.
I get an error message:
"Sign In request failed! The server did not respond. Please try again."
I have tried again but the same error pops up.

modyeg1980

Thanks , worked for me also

Aritu

Thank you very much! It works!

Jonathan

Hi Aritu,

Thank you for your post!

Sorry you are having trouble logging into your account. You mentioned "When I open Teamviewer, and click to log in, it doesn't do anything."

When you open TeamViewer, is your sign in credentials already populated as pictured below?

2016-11-14 15_56_22-TeamViewer sign in.png

If yes, please try removing the password the entering it again and sign in. This should resolve your issue and if it does please accept this as a solution.

Hope this helps!

All the best,

Jonathan