iOS teamviewer not connecting

JamesRitch

Hello, 

We are having issues with TeamViewer for iOS. The windows desktop app works fine when on the same network but the iOS app doesn’t connect at all. 

It works ok on another network that doesn’t use our proxy so I’m sure we just need to allow some additional URL’s. Does anybody know what exceptions to make for the iOS app?

Cheers

JeanK

Hello @JamesRitch,

Thank you for your message.

Our support team can help you out by finding the right proxy settings concerning your connections to your iOS devices.

You can reach out to them via the following link: Contact our Support now!

I hope you will get this fixed soon.

Cheers

Jean