Deployment via GPO - no MSI available in Management Console

TheITTeam
TheITTeam Posts: 4
edited May 2023 in General questions

I'm looking all over the Management Console and can't find an .msi anywhere. I've clicked on My Host as in the image you have but still no .msi option as in your image.

We have "Allow account assignment via the Assignment Tool" greyed out because it states "A TeamViewer 14 Corporate license is required" but we have a Premium Subscription so I assume this isn't enough to get us the .msi file?

 

Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @TheITTeam,

    Thank you for your message.

    The .msi is only available for Corporate licenses/subscriptions.

    Only in special cases, customers can buy the .msi package as an extra option.

    I've checked in your account, the .msi is not included in your Premium plan.

    Feel free to contact our Sales department via the following link: Contact us now!

    Cheers

    Jean

    Community Manager