Will not connect Windows 10 PC to Mac

I have a Widows 10 PC with latest version of TeamViewer tryin to connect to Mac (High Sierra) with latest version of TeamViewer. I can connect the Macto the Windows PC, But when I try to connect to te Mac from Windows, it just stays in "connecting". Any ideas?

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perlin

I use Win 10 & Monterrey.

perlin

I too can TV from my MAC to Windows, but not from Windows to MAC. The status is stuck on "connecting...". When I reboot both machines, I do see the MAC login screen on TV session, but then stuck at "connecting.."

Restarting the service did not resolve the issue.

Helen199

@JeanK wrote:
TellDunkin
Thank you for your message.
I recommend you to restart the TeamViewer service on your Windows device.
-Execute Run, type services.msc and press OK
-Now find TeamViewer, and restart it by doing a right click.
Then, restart the TeamViewer application and try to connect again to the Mac.
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers
Jean

Wow, it’s very helpful blog for comments. Will try to follow all these stuff!

JeanK

@d291173 Have you tried to restart your devices completely as @StanBeck suggested?

Best,

Jean

StanBeck

I restarted both the Windows 10 PC and the Mac multiple times. It just then started working. I do not know if there is a sequence it has to be done in or if they have to restart in a certain sequence. Sorry I cannot be more help.

Stan

d291173

Hi @JeanK

I'm also having this problem, but I found that restarting the TeamViewer service did not help. Are you able to suggest anything else I might try?

JeanK

Hello @StanBeck,

Thank you for your message.

I recommend you to restart the TeamViewer service on your Windows device.

-Execute Run, type services.msc and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application and try to connect again to the Mac.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean